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Responsibilities
- Coordinate and oversee routine and preventive maintenance of building systems, including HVAC, electrical, plumbing, and general infrastructure.
- Manage work order systems and ensure timely resolution of facility requests and repairs.
- Conduct regular facility inspections to identify and address maintenance needs, safety hazards, and code compliance issues.
- Assist with coordinating office moves, space planning, and furniture/equipment setups.
- Manage relationships with external vendors, contractors, and service providers; obtain quotes and oversee work quality.
- Monitor facility-related budgets, including utilities, maintenance contracts, and supplies.
- Maintain security policies, procedures, and access control systems.
- Serve as the primary contact for security incidents; investigate and document incidents and coordinate response efforts.
- Oversee the issuance and deactivation of access credentials for employees, contractors, and visitors.
- Coordinate emergency response planning, including fire drills, evacuation procedures.
- Maintain accurate records of safety inspections, incident reports, and certifications.
- Maintain accurate documentation related to facility assets, leases, maintenance logs, and security reports.
- Prepare and present regular reports on facility conditions, security incidents, and budget performance.
- Support procurement of facility and security supplies and equipment.
- Collaborate cross-functionally with HR, IT, and Operations teams on related initiatives.
Requirements
- Experience managing vendors, contractors, and service level agreements.
- Knowledge of building systems, maintenance practices, and security technologies.
- Excellent organizational, problem-solving, and project management skills.
- Strong communication and interpersonal skills with the ability to interact at all organizational levels.
- Ability to respond effectively to emergencies and work under pressure.
- Proficiency in Microsoft Office Suite and facility management software (e.g., CMMS platforms).
- May require on-call availability for security incidents or facility emergencies outside of regular business hours.
- Occasional lifting and physical activity required (up to 30 lbs.).
Skills
- Facilities Management
- Security Operations
- Health, Safety & Compliance
- Administrative & General Duties
- Vendor Management
- Building Systems Knowledge
- Security Technologies Knowledge
- Organizational Skills
- Problem-Solving Skills
- Project Management Skills
- Communication Skills
- Interpersonal Skills
- Emergency Response
- Working Under Pressure
- Microsoft Office Suite Proficiency
- Facility Management Software Proficiency
Location
- Office-based
Work Type
- Onsite
- On-call availability
Experience Level
- 2–5 years of experience
Education Level
- Bachelor's degree
Salary/Compensations
- CAD $40,000 to $60,000 annually