Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Systems Engineer role.
Rezi rewrites your resume against Visa's job description. Free.
Tailor your resume to this Systems Engineer role.
Rezi rewrites your resume against Visa's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Systems Engineer posting at Visa — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Systems Engineer posting at Visa — free, in seconds.
About the Role
Global Endpoint Operations manages the Endpoint Systems that connect Visa’s Clients globally to VisaNet for transaction processing, clearing, and settlement. The engineer is responsible for project management and implementation of endpoint projects, working with global clients, vendors, and Visa Internal teams to expand access to Visa products and services globally.
Responsibilities
- Provide project management, technical advice, and support to Visa’ Client institutions and processors.
- Manage project coordination, documentation, and task updates.
- Utilize Generative AI tools for automation and efficiency.
- Create implementation scripts for vendor field engineers and support teams.
- Perform remote installation of Linux systems with vendor engineer assistance.
- Proactively resolve client issues and system problems with Global Support groups, clients, or vendors.
- Manage customer satisfaction, commitment, and expectations to high service levels.
- Ensure all deployments adhere to Visa security guidelines and report non-compliance.
- Communicate and collaborate effectively within a global team across different cultures and time zones.
- Participate in an on-call rotation to support multiple systems during off-hours.
- Work evenings and weekends as needed.
- Provide weekly reporting for CMDB and BASE II records.
- Act as Change and ServiceNow Coordinator to ensure compliance with ITIL and ServiceNow rules.
- Act as Inventory Record Coordinator to ensure accurate and timely inventory updates.
- Proactively implement improvements and advance technical knowledge within the team.
Requirements
- Bachelor's degree or 3+ years of relevant work experience.
- 1 Year working experience in IT Operations and Delivery or fresh graduates with excellent technical test results.
- Experience in Linux System administrative tasks.
- Foundational Project Management skills.
- ITIL Foundation certification.
Skills
- Generative AI using m365 copilot, Claude code, Codex
- Basic HTML, Programming or Scripting Language
- XML, JSON and XSLT
- Encryption Security Technology like SSL and IPSEC
- Problem isolation and resolution of critical systems
- Customer service skills
- Independent judgment
- Technical situation assessment and analysis
- Learning new skills and technology
- Project Coordination
Location
- Remote
- Onsite (at least 3 days in office)
Work Type
- Full-time
Experience Level
- Entry Level
- Mid Level
Education Level
- Bachelor's degree
About the Company
- Visa is a world leader in payments technology, facilitating transactions across more than 200 countries and territories.
- Visa's mission is to connect the world through the most creative, reliable, and secure payment network.
- VisaNet is an advanced global processing network capable of handling over 65,000 transaction messages per second.
- The company is dedicated to innovation and the growth of connected commerce.
- Visa aims to create a cashless future for everyone, everywhere.
- Visa is a global team of disruptors, trailblazers, innovators, and risk-takers.
- Visa is committed to financial literacy and digital commerce for underserved consumers.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
- Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.