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About the Role

The Account Manager is responsible for driving the growth and development of Coach Footwear across European Wholesale, strengthening existing partnerships and building the client portfolio in line with growth strategies.

Responsibilities

Develop Coach’s Footwear category across key European Wholesale accounts by driving existing partnerships, implementing growth strategies, and identifying new business opportunities
Manage sales appointments in four markets a year and present assortment strategies tailored to each account, informed by performance and seasonal regional strategy
Collect and process orders, ensuring alignment with OTB expectations and key seasonal product messages
Support the Sales Manager with developing a European growth strategy for the Footwear category and establishing the processes needed for successful execution
Analyse year-on-year growth and produce seasonal trade reports that highlight sales performance, seasonal product wins, challenges, and opportunities for internal and external audiences
Develop short and mid-term plans to achieve sales and turnover targets, while supporting the Sales Manager with longer-term commercial plans and regional strategies for key accounts
Track and present weekly and quarterly sales performance, creating action plans where needed and maximising ATS opportunities
Own seasonal and yearly OTB planning and long-range planning
Build strong relationships with accounts through regular touchpoints and maintain an agile approach to business needs
Work with Finance to review and evaluate account profitability
Partner with the Marketing team to develop tailored plans for key accounts, ensuring media plans align with regional strategy and trade activity
Deliver strong operational execution by partnering with Wholesale Customer Service to manage the order lifecycle, support order book conversion, and liaise with Accounts Receivable on customer payments

Requirements

Extensive experience managing retail wholesale portfolios for brick-and-mortar and online
Experience overseeing accounts across Europe, with the ability to navigate diverse market dynamics
Strong expertise in Footwear and/or Ready-to-Wear product categories
Proficient in Microsoft 365, including Excel & PowerPoint
Flexibility to travel across Europe as required
Collaborative team player, highly motivated and target-driven
Highly analytical with an eye for detail and ability to translate data into actionable points
Excellent written and verbal communication skills
Strong organisational and time-management skills
Ability to perform well under pressure in a fast-paced, high-performance environment while maintaining accuracy
Agile approach to business development, with the ability to pivot in response to changing business needs
Must possess the right to work in the UK (visa sponsorship is not provided)

Skills

Wholesale Sales
Microsoft 365
Excel
PowerPoint
Analytical skills
Communication skills
Organisational skills
Time-management skills

Location

Europe

Work Type

Hybrid working (3 days working from the office, 2 days remote)
Full-time

Experience Level

Extensive experience managing retail wholesale portfolios
Experience overseeing accounts across Europe

Benefits

Option to finish early on a Friday (Flex Fridays)
1 Paid Volunteering Day per year and opportunities to volunteer with global projects
Learning & Development opportunities
Internal mobility & career progression
Regular Social Events - Seasonal & Cultural
Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council
25 days holiday in addition to bank holidays
Annual Incentive Plan (company performance bonus)
Multi brand discount up to 50% off – Coach and Kate Spade
Private Healthcare with health assessment (Bupa)
Bupa rewards - Financial wellbeing support and wellness discounts
Private Dental Cover
Free 24/7 support for family building, fertility and menopause with Maven
Eyecare vouchers
Employee Assistance Program
Employer Pension Contribution
Gym discount
Interest free season ticket loan
Cycle to work scheme

About the Company

Coach is a global fashion house founded in New York in 1941.
Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
Tapestry is part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

Equal Opportunity

Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.
All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration.
These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.