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About the Role
Partner with business and control owners to translate risk outcomes into practical controls, focusing on Growth Marketing and Chime Enterprise. Identify, validate, and document existing controls across the business to enhance the enterprise control environment.
Responsibilities
- Partner with Growth Marketing and Chime Enterprise business and control owners to translate agreed risk and control outcomes into practical implementation plans.
- Support additional Compliance BCM portfolios based on priorities and capacity.
- Contribute to reviews of business requirements, projects, process or product changes, incidents, complaints, and regulatory developments by identifying relevant controls, operating practices, gaps, dependencies, and implementation considerations.
- Drive assigned control workstreams through implementation, validation, documentation, and closure.
- Coordinate milestones, dependencies, evidence, and routine decisions with business and control owners.
- Evaluate Chime’s existing control environment by reviewing business activities, procedures, system capabilities, evidence, and current control records to identify controls already operating and potential coverage gaps.
- Assess whether existing controls provide appropriate coverage and recommend whether controls should be reused, enhanced, created, consolidated, or retired.
- Evaluate implementation readiness, coordinate control owner attestations, validate assigned controls against team standards, and maintain complete and current control records.
- Track gaps, exceptions, remediation commitments, and dependencies through closure.
- Escalate material design, ownership, exposure, or delivery concerns.
- Support remediation arising from incidents, testing, audits, or other findings.
Requirements
- 4 or more years of experience in business controls, regulatory compliance, operational risk, audit, operations, or a related discipline within financial services, fintech, or another highly regulated environment.
- Hands-on experience taking a control or process improvement from a defined problem or requirement through implementation, evidence review, documentation, and closure.
- Strong analytical skills and experience evaluating business processes, requirements, incidents, and control records to understand what is operating, identify gaps, and determine where clarification or additional risk mitigation is needed.
- Strong execution and project-management skills, including managing multiple workstreams, dependencies, decisions, and stakeholders while adapting to changing complexity, urgency, and team priorities.
- Strong communication and influencing skills, with the ability to partner effectively with technical and non-technical stakeholders, challenge incomplete evidence or unclear ownership, and escalate material concerns with sound judgment.
- Experience working in consumer financial services or another regulated environment.
- Working knowledge of regulatory and consumer protection risk frameworks such as EFTA and Regulation E, TILA and Regulation Z, UDAAP, or comparable requirements.
Location
- Onsite
Work Type
- Full-time
- Hybrid
Experience Level
- 4+ years
Salary/Compensations
- $101,000—$140,000 USD
Benefits
- Bonus(es)
- Competitive equity
- Backup child, elder, and pet care
- Subsidized commuter benefits for eligible employees
- Comprehensive health, financial, and wellbeing benefits
- Generous vacation policy
- Company-wide paid days off
- 1% of your time off to support local community organizations
- Annual wellness stipend
- Up to 22 weeks of paid parental leave for birthing parents
- 12 weeks of paid parental leave for non-birthing parents
- Access to family planning reimbursement
About the Company
- At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals.
- We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life.
- We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback.
- Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
- We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do.
- *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
Equal Opportunity
- Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances.
- We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws.
- If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.