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About the Role

Utilize Loss Prevention & Asset Protection techniques to prevent and recover lost or stolen company assets by conducting high-level investigations and coaching staff on proactive tools needed to detect and prevent misappropriation of company resources.

Responsibilities

Assist in the implementation of all loss prevention procedures at all Goodwill Central Texas locations by completing thorough investigations, including gathering evidence, conducting in-person interviews, collecting/writing statements, and preparing written reports.
Maintain activity summaries, incident reports, and observation reports.
Serve as an in-house subject matter expert on the CCTV camera system and access control system, utilizing these systems to investigate loss prevention matters, security, and safety incidents.
Assist with the Key Control and Asset Protection programs.
Work closely with Safety/Security to maintain a positive security posture on Goodwill property.
Work with Operations and Facilities on all new buildings and remodels with placement of CCTV cameras, access control, and security equipment.
Use POS exception reports and other LP tools (Think LP, GPS, Audits, etc.).
Participate in retail inventory counts.
Monitor and review POS exception reports and investigate incidents that show evidence of policy violations and/or theft.
Work closely with Retail Managers and their District Managers in addressing specific Loss Prevention issues that pertain to each individual location and/or district.
Attend meetings as a Loss Prevention subject matter expert as requested.
Assist company leaders with all Loss Prevention related requests.
Maintain a positive relationship with internal and external stakeholders including local municipal, State and Federal Law Enforcement.
Ensure departmental equity and compliance with all company policies and procedures.
Demonstrate ethics and comply with Corporate Compliance Program.
Meet mandatory training requirements.
May assist with emergency response activities.
Other duties as assigned.

Requirements

High school diploma or equivalent.
5+ years loss prevention experience or related experience.
Strong interpersonal, organizational and communication skills.
Intermediate skills in POS reporting.
Intermediate skills in Microsoft Office and security camera and access control systems.
Certification in Interviewing and Interrogation Techniques.
Ability to maintain confidential information.
Pre-employment background check is required.

Skills

Loss Prevention
Asset Protection
Investigations
Interviewing
Report writing
CCTV systems
Access control systems
POS reporting
Microsoft Office
Interpersonal skills
Organizational skills
Communication skills

Location

Goodwill Central Texas locations

Work Type

Full-time

Experience Level

5+ years

Education Level

High school diploma or equivalent
Certification in Interviewing and Interrogation Techniques

Benefits

Comprehensive Health Coverage (medical, dental, vision)
Generous Paid Time Off (vacation, personal days, holidays)
Paid Parental Leave
Professional Development Opportunities (workshops, online courses)
Wellness Programs (gym memberships, mental health support)
Employee Recognition Programs
Diverse and Inclusive Culture

About the Company

Goodwill Central Texas

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.