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About the Role

Sunflower Bank, N.A. is seeking an energetic, highly motivated individual to fill the position of a full-time Fraud Analytics & Loss Prevention Assistant Manager. This position supports the day-to-day leadership and operation of the Bank’s fraud prevention, detection, investigation, recovery, and loss mitigation activities, acting as the primary backup to the Fraud Analytics and Loss Prevention Manager.

Responsibilities

Oversee fraud investigations, alerts, referrals, and fraud-related incidents, ensuring timely resolution, effective loss mitigation, proper documentation, and compliance with established procedures.
Prioritize and manage team workloads based on risk exposure, customer impact, potential loss, recovery opportunities, and service level expectations.
Review complex fraud cases, provide investigative guidance, and serve as the escalation point for significant fraud events and operational decisions.
Coordinate fraud response efforts, support containment activities, analyze fraud trends and loss data, and recommend control improvements to mitigate emerging risks.
Lead, coach, and develop Fraud Analytics & Loss Prevention staff while supporting staffing, performance management, and employee development.
Maintain fraud policies, procedures, detection strategies, operational controls, reporting, and investigation standards to promote consistent fraud risk management across the organization.
Partner with business lines and support functions to strengthen fraud prevention efforts, support regulatory and audit activities, and address emerging fraud threats.
Perform the job in accordance with applicable industry laws and regulations as well as the policies and procedures established by the company.

Requirements

Minimum 5 years of fraud, financial crimes, loss prevention, risk management, or related banking experience, including leadership or supervisory responsibilities preferred.
Strong knowledge of common fraud schemes affecting financial institutions, including check fraud, ACH fraud, wire fraud, account takeover, identity theft, business email compromise, impersonation scams, and deposit account fraud.
Demonstrated experience managing complex investigations and responding to active fraud events.
Working knowledge of BSA/AML requirements and the relationship between fraud investigations and suspicious activity reporting.
Knowledge of deposit and payment operations, including ACH, wires, checks, debit cards, online banking, and other payment channels.
Ability to make sound risk-based decisions in time-sensitive situations.
Strong written and verbal communication skills, including the ability to communicate complex fraud matters to management and business partners.
Ability to work effectively across Operations, BSA/AML, Risk, Information Security, Legal, Compliance, and customer-facing business lines.
Ability to manage multiple tasks and deadlines simultaneously and perform in a dynamic environment while maintaining a positive mindset and strong organization.
Strong proficiency in Microsoft Office applications, including Excel, Outlook, Teams, and Word, with the ability to effectively utilize fraud detection, case management, reporting, and other operational systems to support investigations, analytics, and risk mitigation efforts.
Professional demeanor and appearance.

Skills

Fraud prevention
Fraud detection
Fraud investigation
Loss mitigation
Case management
Risk management
BSA/AML
Microsoft Office Suite (Excel, Outlook, Teams, Word)
Fraud detection systems
Reporting systems
Operational systems

Location

Remote

Work Type

Full-time

Experience Level

5 years of experience
Leadership or supervisory responsibilities

Education Level

Bachelor's degree in a related field preferred
Equivalent combination of education, professional certifications, banking experience, fraud investigations, analytics, or loss prevention experience may be considered.

Salary/Compensations

Pay is dependent on knowledge, skills, abilities, experience, and location.

Benefits

401(k) Plan with 6% Match
Health/Dental/Vision Insurance
Company-paid Life Insurance
Tuition Reimbursement
Fitness Reimbursement
Paid Time Off
Volunteer Leave
Paid Holidays
Associate perks & incentives

About the Company

At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com.
People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.
Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength, Propelled by Growth, Individuals in a Great Whole, Creating Possibility, Community Focused.

Equal Opportunity

EOE/AA: Minorities/Females/Disabled/Vets
Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.