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About the Role
The Knowledge Coordinator will assist with the maintenance of the Firm’s knowledge management products, including document repositories and the experience management system. This role involves entering new records, cleaning data, researching and completing missing information, and resolving discrepancies to ensure the integrity of knowledge resources.
Responsibilities
- Develop deep knowledge of the content and configuration of our practice intelligence system.
- Configure fields, reports, and workflows for data collection within the practice intelligence system.
- Complete data entry for new records, such as adding data to client profile pages.
- Conduct research on Firm matters to locate missing information or verify data for accurate record-keeping.
- Cross-reference data to ensure accuracy, prevent duplication, and resolve discrepancies.
- Upload and maintain document repositories along with relevant metadata.
- Build SharePoint sites, pages, and libraries to display practice content.
- Monitor the Knowledge Management Resources inbox and respond to attorney requests.
- Provide support for "how to" and technical questions regarding KM resources.
- Enter client data into client-facing proprietary tools.
- Support special projects and perform other duties as assigned.
Requirements
- Project management skills with the ability to manage multiple time-sensitive matters in a fast-paced environment.
- Strong written, oral communication, and interpersonal skills.
- Exceptional attention to detail, strong analytical, troubleshooting, and problem-solving skills.
- Strong technical skills and aptitude.
- Sound judgment with respect to confidential and sensitive information.
Skills
- SharePoint
- iManage
Location
- NY Only
Work Type
- Hybrid
Experience Level
- 2 years of relevant experience required
- law firm Knowledge Management preferred
Education Level
- Bachelor’s degree
Salary/Compensations
- $60,000 to $75,000
About the Company
- Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity.
Equal Opportunity
- The Firm prohibits discrimination or harassment based upon race, color, religion, gender, gender identity or expression, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, veteran’s status or any other legally protected status.
- This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.