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About the Role
As a Keyholder, you will assist the management team with day-to-day store operations and bring our brand promise to life: to offer a fun, fashion-centered, and affordable shopping experience to our communities. Keyholders help drive Crossroads' values by creating an inclusive environment where all feel welcome to enjoy a second-hand shopping and selling experience.
Responsibilities
- Engage with customers, lead by example, and create a welcoming, fun, and inclusive environment.
- Prioritize tasks and delegate responsibilities to the team to ensure efficient store operations.
- Educate customers about the selling process and generate excitement about selling their clothes.
- Act with integrity in all words and actions.
- Embody core values of service, inclusion, and education, connecting with customers and assisting them.
- Be reliable by showing up to work on time and prepared.
- Be flexible and support the team and customers as needs change.
Requirements
- Prior supervisory experience in retail (6 months+).
- A good eye for fashion and current trends.
- Ability to work a minimum of 30 hours per week.
- Must be authorized to work in the United States.
Skills
- Team Player
- Authentic
- Fashion-focused
- Adaptable
- People-first
- Trainer
Work Type
- Full-time
Experience Level
- 6 months+ supervisory experience in retail
Salary/Compensations
- $21.18-$23.50 PER HOUR
Benefits
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Competitive salary
- Sick paid time off
- Medical, dental, and vision insurance for employees working at least 20 hours a week
- Vacation time
- Holiday pay (time and a half on select holidays)
- Flexible scheduling
- 401(k) matching up to 4% plus an additional discretionary 2% at year-end
- Generous discount on all merchandise
- Earned Wage Access
- Commuter Benefits
About the Company
- Crossroads Trading is a pioneer in secondhand clothing, operating since 1991.
- We offer a friendly, fun, and fashionable atmosphere for buying, selling, and consigning name brand and designer clothing.
- With 38 retail locations across multiple states and expanded programs like Sell-By-Mail and Concierge, we are an industry leader in the 'resale revolution.'
- We are recognized for our commitment to sustainability, fashion, and a positive work environment.