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About the Role

Simons is seeking a strategic Human Resources Director to lead all human resources activities and promote a vibrant workplace at our Yorkdale Shopping Centre location in Toronto. As one of our flagship stores in a premier shopping destination, Yorkdale offers a dynamic, fast-paced environment where exceptional leadership makes a meaningful impact. If you have a passion for retail leadership and creating an outstanding employee and customer experience, this is your chance to shine!

Responsibilities

Formulate the heartbeat of our store, fostering a culture that embodies Simons’ values and our commitment to excellence in a dynamic atmosphere.
Represent Simons by leading Area Directors, Department managers, and employees to deliver exceptional customer service, embodying the Simons vision.
Foster an inviting atmosphere where customers love to shop, and employees love to work!
Build a high-performance team by navigating the management team’s development to enhance their leadership skills, drive customer engagement, and foster an innovative sense of purpose.
Set the bar high and show your team what success looks like at Yorkdale Shopping Centre, ensuring that all teams master the art of delivering the exceptional Simons service experience to every visitor.
Lead the full recruitment cycle to engage with new, diverse, and skilled talent.
Execute a comprehensive training experience that empowers employees to thrive.
Guide evaluations to help employees reach their full potential.
Service all employees in providing support via tools and resources, including health benefits, wellness programs, and savings plans.
Act as the go-to person for employee guidance, while also addressing and resolving any employee issues and conflicts that may arise.
Champion and foster an uplifting environment, balancing the duty of valuing our employees’ diversity, while promoting adherence to policies and regulations, ensuring a safe, comfortable, and compliant workplace.
Maintain a consistent, active presence on the sales floor, engaging with customers and supporting the team to deliver outstanding service.
Participate in training and development activities as required to support the ongoing success of the Yorkdale store.

Requirements

Recognizes the crucial role people play in an ever-changing work environment.
Possesses creativity, passion for service, and commitment to empowering our team.
7-10 years of HR leadership experience in retail.
Experience managing both people and processes effectively, particularly in fast-paced, high-traffic retail environments.
Aptitude for exceptional planning and adaptability.
Excels at managing large cross-functional teams.
Autonomous and flexible style allows for navigating challenges effectively while keeping team morale high.
Excels at connecting with people and fostering a positive workplace culture.
Knows how to make diverse customers feel like part of the Simons family and create a strong vision that inspires teams to do the same.
Understands the importance of analyzing performance reports, tracking metrics and using data to innovatively enhance processes and procedures.
Pays attention to the fine details while implementing effective solutions to meet business targets.
Embraces new technology with excitement and adapts effortlessly.
Capability to autonomously oversee HR systems and platforms.
Comfortable navigating complex tools and systems seamlessly.
Open to a flexible schedule, including weekends and holidays, to accommodate operational demands.

Skills

Leadership
Team Management
Customer Engagement
Recruitment
Training
Employee Relations
Conflict Resolution
Inclusion
Safety Compliance
Sales Floor Engagement
Business Acumen
Financial Acumen
Data Analysis
Process Improvement
Technology Adoption
HR Systems Management

Location

Yorkdale Shopping Centre, Toronto

Work Type

Full-time
Onsite

Experience Level

7-10 years

Education Level

Bachelor's degree or equivalent

Salary/Compensations

$89,467.05 - $139,792.26

Benefits

Health benefits
Wellness programs
Savings plans
Competitive work conditions
Comprehensive and scalable range of benefits

About the Company

Simons was founded in 1840 by John Simons in Quebec City. Originally a dry goods store, the family company is known today for accessible and inspired fashion.
It is committed to cultivating creativity and building meaningful relationships with its staff, partners, and clientele.
The company cares about the environment and about the communities in which it does business.
Simons is recognized as a fashion authority with an original shopping concept.
Exclusive collections, emerging local and nationally recognized brands, and pieces by top designer names are all available under one roof in the store’s distinctive zones.
Contribute to a historical Canadian brand and help shape a culture that values teamwork, creativity, and customer service.
At Simons, people are at the heart of all that we do.
We pay special attention to the well-being of our employees and their families, highlighting important moments that mark their journey, including service anniversaries and significant life milestones.
Creativity, community, and respect are an integral part of our DNA.
We offer everyone the opportunity to build a career that’s suited to them, whether that’s at our stores, head office, or Campus in Quebec City.
Proud to recognize our teams’ contributions, we provide competitive work conditions as well as a comprehensive and scalable range of benefits.
We also promote flexibility and a welcoming, inclusive, and caring work environment, where everybody can reach their full potential.
Take this opportunity to join our dedicated team and make a difference at a company where people are the top priority.