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About the Role
Ghirardelli's employees are the face of our company and ambassadors of our brand. Our Restaurant and Retail division has evolved into a dynamic department with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America’s #1 premium chocolate company.
Responsibilities
- Provide exceptional Guest service
- Maintain dishroom to Company Standards of cleanliness, arrangement, and display
- Maintain detailed knowledge of all products, pricing, and Company History
- Utilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunities
- Follow Food Safety guidelines and maintain all table tops, serve ware, dish equipment, laundry equipment, floors and trash receptacles in a clean and sanitary condition
- Maintain the stockroom in a clean and orderly fashion
- Maintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary condition
- Properly Set Up, Maintain, and Break Down dishroom
- Clean glassware, spoons, pots, and other service items in a timely fashion
- Keep knowledge level current of all fountain products and their required preparation
- Perform “Semi-Table Service" function as part of overall Guest Satisfaction
- Empty trash cans and make trash runs, maintain the trash storage area
- Launder dirty uniforms, towels, and other items as needed to ensure plentiful, clean supply
Requirements
- Must be 18 years old
Skills
- Strong oral and written communication skills
- Ability to work with little or no supervision
- Ability to work with a diverse work team and meet adversity with professionalism
- Ability to manage time effectively
- Ability to maintain a smile, pleasant demeanor and provide Superior Guest Service
- Ability to operate a dishwashing machine
Education Level
- High school diploma preferred
Salary/Compensations
- Starting Pay: $20.35
About the Company
- At Ghirardelli, we honor tradition and drive innovation, aiming to be the top choice for premium chocolate.
- Our commitment to Making Life A Bite Better inspires both our products and the way we do business.
- We support personal and professional growth, recognizing that each employee’s contribution directly impacts Ghirardelli’s growth and success.
- Join our dynamic team and help shape Ghirardelli's future.