Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Dispatcher role.
Rezi rewrites your resume against MTM Transit's job description. Free.
Tailor your resume to this Dispatcher role.
Rezi rewrites your resume against MTM Transit's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Dispatcher posting at MTM Transit — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Dispatcher posting at MTM Transit — free, in seconds.
About the Role
At MTM Transit, we are seeking a Dispatcher to direct day-to-day route and trip operations. This role involves organizing and conducting activities to ensure safe, cost-effective, and on-time performance, tracking driver times, and communicating service issues. You will interact daily with drivers and monitors, adhering to client and company procedures.
Responsibilities
- Assist with all phone call information and dispatching of rides
- Organize and route trips based on schedule and location to ensure optimal performance
- Provide assistance to drivers for directions to destinations
- Assist drivers and transportation providers with problems or issues relating to scheduling
- Establish and maintain effective communication with transportation providers
- Report and record all incidents to the applicable manager
- Document and report provider no shows or on-time-performance issues
- Inform transportation providers of their next-days trips and any new trips that occur
- Monitor radio, telephones and on-road provision of service for quality
- Record time of departure, destination, and expected time of return
- Provide feedback on drivers’ performance
Requirements
- High school diploma or G.E.D. equivalent
- 2+ years in transportation routing, dispatching, and scheduling expertise preferred
- 1 year experience working with the applicable transit scheduling system preferred
- Possess valid authorization to work in the United States
- Regular attendance is required
Skills
- Excellent communication and interpersonal skills
- Good organizational skills with attention to timeliness and details
- Effective use of scheduling software
- Two-way radio communication
- Data analysis skills
- Use of computers, including Microsoft Word, Excel and other Microsoft applications
- Ability to maintain high level of confidentiality
Location
- 169 Mill Street Newburgh, NY 12550
Work Type
- Full-time
- On-site
Experience Level
- 2+ years in transportation routing, dispatching, and scheduling
- 1 year experience working with the applicable transit scheduling system
Education Level
- High school diploma or G.E.D. equivalent
Salary/Compensations
- $21.00/hr
Benefits
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity/Paternity Leave
- Casual Dress Environment
- Tuition Reimbursement
- MTM Perks Discount Program
- Leadership Mentoring Opportunities
About the Company
- At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide.
- We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you.
- Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future.
- Together, we thrive, push our limits, and work as team to help you reach your full potential.
- At MTM Transit, it is never just a ride, it's personal.
- We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important.
- We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve.
- Our company culture is one of innovation, collaboration, and growth.
- If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
Equal Opportunity
- MTM is an equal opportunity employer.
- MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
- If you are in need of accommodations, please contact MTM’s People & Culture.