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About the Role
The Billing Systems Specialist (BSS) is responsible for third-party billing and follow-up for clinical programs, posting payments for client fees, and SmartCare data entry. The BSS reviews client billing data, generates third-party invoices, and ensures timely collection of outstanding amounts.
Responsibilities
- Collects, reviews, and enters time and billing data for client and third-party billing.
- Enters 3rd party billing information, including Medicare, indemnity insurance and/or other third-party payer information into the SmartCare system.
- Ensures that data is current, correct, and accurate.
- Generates and distributes claims to Medicare and third-party payers at month-end.
- Produces reports and journal entries at month-end.
- Maintains knowledge of basic client/billing SmartCare system functioning.
- Performs back-up for SmartCare operations including billing, monthly closing, report generation, and record maintenance.
- Reviews insurance and Medicare monthly billing for completeness and accuracy.
- Assists in getting clients enrolled for Medicare billing, if they qualify.
- Posts payments for SmartCare into its accounting system.
- Downloads and reviews Authorize.net credit card transactions daily.
- Verifies settlement status.
- Identifies and classifies payments to the correct client, program, and account.
- Resolves unidentified or misapplied payments.
- Performs follow-up for delinquent accounts and rejected third-party claims (insurance, managed care, Medicare and Medi-Cal).
- Resolves billing disputes or discrepancies.
- Coordinates with branches, clinicians, and Finance to resolve billing and payment discrepancies.
- Reconciles monthly Aging reports.
- Registers clients for San Francisco and Peninsula and enters clients for all regions into the SmartCare system.
- Provides back-up and support for other billing staff members in the event of staff absences or workload demands.
Requirements
- Candidates must be authorized to work in the United States without current or future employer sponsorship.
- Minimum of three years of relevant professional experience in accounts receivable, accounting, bookkeeping, or related work required.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required.
Skills
- SmartCare data entry
- Third party billing
- Posting payments
- Client billing data review
- Third party invoice generation
- Accounts receivable
- Accounting
- Bookkeeping
- Medical billing (Medicare and insurance)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- EHR system experience preferred
Location
- San Francisco Bay Area
Work Type
- full-time
Experience Level
- 3 years of relevant professional experience
- depending on experience
Education Level
- Bachelor’s degree in Accounting, Business Administration or a related field preferred
Salary/Compensations
- $35.00 - $40.00 per hour
Benefits
- Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)
- Cafeteria plan with medical, dental, vision, FSA, Employer-paid life, and disability insurance
- 16 holidays (10 federal and up to 6 Jewish holidays), annually
- 3 weeks of vacation and 2 weeks of sick leave, annually
About the Company
- Jewish Family and Children's Services (JFCS) has served the San Francisco Bay Area for 175 years.
- We offer world-class services to support individuals and families across all stages of life, including adoption, mental health, senior care, disability services, financial assistance, Holocaust education, and youth development.
- Our mission and work are rooted in Jewish values, and we serve people of all faiths and backgrounds.
Equal Opportunity
- All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals.
- Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
- JFCS is an Equal Opportunity Employer.