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About the Role
As a Front Desk Associate, you will ensure an exceptional studio experience by delivering premium customer service, supporting teachers and students, and maintaining a clean, consistent, and welcoming studio environment. This role is central to elevating student experience, driving retail and rental revenue, and ensuring operational consistency.
Responsibilities
- Deliver a best-in-class welcome for new and returning students, including studio etiquette, class formats, intensity levels, and membership benefits.
- Build authentic, warm relationships with students and teachers.
- Assist students with purchases, including retail, mat/towel rentals, water, and yoga products; upsell thoughtfully when appropriate.
- Proactively manage class waitlists and ensure smooth check-in flow.
- Support communication of studio updates, promotions, and facility issues to teachers and the Studio Experience Team (SET).
- Accurately reconcile rosters by verifying charges, supporting student needs or concerns, and completing roster close-out processes.
- Support retail sales by helping students with sizing, product recommendations, and purchase decisions.
- Maintain merchandise presentation to brand standards, including handling markdowns and placing new products on the floor.
- Maintain practice rooms: tidy spaces, reset props, clean mirrors, and ensure overall readiness.
- Keep locker rooms clean, sanitized, and fully stocked.
- Uphold brand standards for cleanliness and facility upkeep to enhance the student environment.
- Serve as the studio key holder responsible for daily opening and closing procedures.
- Prepare the studio for the first class of the day: unlock the studio, set up lights and audio, and ensure the space is tidy, fresh, and welcoming.
- Perform closing procedures after final classes: secure the studio, reconcile POS, tidy rooms, and restock as needed.
Requirements
- Passion for wellness, fitness, or yoga
- Warm, welcoming, high-energy demeanor
- Customer focused and community oriented
- Reliable, responsible, and consistent
- Strong communication and relationship building skills
- Demonstrate confidence and accuracy in running the point-of-sale (POS) system to support seamless student transactions.
- SET experience at CorePower is preferred as this role includes supporting studio cleanliness
- Hospitality background (fitness studios, salons, coffee shops, hotels) is preferred
- Retail sales experience is preferred
Skills
- Customer service
- Sales
- Point-of-Sale (POS) system operation
- Communication
- Relationship building
- Merchandise presentation
- Studio maintenance
- Opening and closing procedures
Work Type
- Part-time
Salary/Compensations
- $18.50 per hour
Benefits
- Free All Access Membership
- Free All Access Membership for a Plus One
- Retail Discounts
- Continued Education Offerings
- Access to Employee Assistance Program (EAP)
- 1.5x Holiday Pay
About the Company
- At CorePower Yoga, we live our power by showing the world the incredible life-changing things that happen when you root an intensely physical workout in the mindfulness of yoga.
- We are the nation's largest yoga studio brand with over 200 locations across the country, digital livestream and on-demand classes, and thousands of passionate yoga teachers sharing the transformative power of our practice.
- We strive to create a work environment that mirrors the balance, empowerment and community experienced in our yoga studios.
Equal Opportunity
- CorePower Yoga is an equal opportunity employer of all qualified individuals, including minorities, BIPOC, LGBTQ+, veterans & individuals with disabilities.
- CorePower Yoga provides reasonable accommodation and/or modification to disabled individuals to assist in the application process. Any individual requiring accommodation/modification to complete this application should contact Human Resources at help.corepoweryoga.com.