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About the Role

NET-A-PORTER is seeking an experienced and detail-obsessed Creative Project Manager to oversee the execution of end-to-end creative campaigns across our luxury fashion e-commerce ecosystem. In this cross-functional position, you will serve as the operational bridge between the Creative team and all core Marketing disciplines.

Responsibilities

Serve as the primary liaison between Creative (Design, Copy, Editorial, Video) and Marketing teams (CRM, Social, PR, Site) and our Brand Partners.
Intake, review, and scope all incoming creative requests from marketing departments; translate marketing briefs into actionable creative workstreams.
Develop, monitor, and enforce end-to-end production schedules for brand partnership campaigns, seasonal campaigns, product drops and promotions.
Manage resource allocation and capacity across internal designers, copywriters, and external agency partners/freelancers.
Oversee asset delivery across digital channels: homepage updates, paid media, email, newsletters, app messaging, and social assets.
Implement strict Quality Control processes to ensure all visual assets adhere to brand guidelines and technical specs.
Partner with the Buying and Site teams to ensure creative deliverables align with launch dates and product availability.

Requirements

3–5+ years of creative project management or marketing operations experience, ideally within a luxury fashion brand or high-end lifestyle label.
An eye for elevated design, typography, editorial layouts, and high-fashion branding standards.
Advanced expertise in project management software (Asana, Monday.com, Trello, or ClickUp).
Familiarity with Creative Cloud (Photoshop, InDesign, Illustrator) and digital asset management (DAM) platforms.
Excellent communication, conflict resolution, negotiation, and time-management abilities under tight luxury fashion deadlines.
Able to transform unstructured creative ideas into structured, repeatable operational workflows.
Comfortable managing shifting priorities during peak retail periods (Fashion Weeks, Sale and Promotions, Black Friday/Cyber Week, seasonal sales, brand drops).
Skilled at balancing the creative integrity of the creative vision with the revenue goals and deadlines of Performance and CRM teams.

Skills

Project management software expertise
Creative Cloud familiarity
Digital asset management (DAM) platforms familiarity
Communication
Conflict resolution
Negotiation
Time-management
Operational workflow development
Grace under pressure
Collaborative mindset

Location

Shepherd’s Bush, London

Work Type

Hybrid

Experience Level

Mid-Senior level

Benefits

Competitive salary
Pension contributions from both employee and company
Portal with discounts on theme park and cinema tickets
Staff discount
Exclusive staff sales
Private healthcare for employee and family
Flexible working

About the Company

NET-A-PORTER is the leading luxury fashion destination for women.
The first digital platform of its kind, NET-A-PORTER has revolutionised the way women shop, delivering fashion, fine jewelry & watches and lifestyle collections to the world’s most discerning women.
Today, NET-A-PORTER continues to own discovery, inspiration, exceptional curation, customer experience and engaging storytelling.
NET-A-PORTER creates exclusive, personalised experiences for its EIPs (Extremely Important People), with dedicated Personal Shoppers and invitation-only moments.
PORTER, the editorial voice of NET-A-PORTER, entertains and inspires women through daily content, and tells the stories of incredible women across the globe.
NET-A-PORTER is part of LuxExperience, the leading digital, multi-brand luxury group.

Equal Opportunity

LuxExperience is an equal opportunities employer, we encourage people with a diverse range of backgrounds to apply.
We recognize and celebrate the benefits that diversity brings to our workplace, our business and our customers.
We welcome and will consider all applications regardless of race and nationality, religion, color, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any other legally protected characteristics.
If you require any reasonable adjustments to complete your application, please do not hesitate to advise us accordingly.