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About the Role
As a Sales Development Representative (SDR), your core responsibility will be generating high-quality pipeline across a focused set of enterprise accounts and helping us raise the bar for how we prospect. You’ll use AI fluently to research accounts, personalize outreach, and scale your impact while bringing the judgment, commercial instincts, and product expertise that technology alone can’t replicate. You will represent Assembled at events, trade shows, and dinners, run discovery calls, get exposure to demos, and influence how we target accounts, test messaging, and build outbound motions. You will report to our SDR Manager.
Responsibilities
- Generate high-quality pipeline across a focused set of enterprise accounts
- Build account penetration strategies by researching complex organizations, identifying the right stakeholders, and finding compelling reasons to engage
- Prospect across cold calls, email, LinkedIn, events, and other channels while balancing thoughtful personalization with consistent execution
- Use AI and automation to research faster, spot account signals, and scale what works without sacrificing judgment
- Run discovery calls and turn early conversations into qualified opportunities
- Test messaging, targeting, and outbound plays based on what you’re learning from enterprise prospects
- Attend in-person events, conferences, and customer meetups to create opportunities and build relationships
- Partner closely with Account Executives, Marketing, and RevOps to break into priority accounts and improve outbound strategy
- Bring ideas back to the team and help make the SDR playbook better
Requirements
- Carried a real sales target as an SDR for at least 1 year and can tell us exactly what you owned, how you performed, and what you did to drive the result
- Know how to break into complex accounts: figuring out where to start, who matters, and what will actually get someone’s attention
- Comfortable cold calling, hearing “no,” and staying sharp when a sequence, account, or month isn’t going your way
- Not just follow the playbook; notice what’s working, change what isn’t, and can explain why
- Take feedback seriously and can point to something you changed that made you a better seller
- Work well with AEs and Marketing, share what you’re learning, and aren’t afraid to push back when you see things differently
- Want to keep getting better at the craft of sales and grow into a high-performing Account Executive
Skills
- AI research
- Personalized outreach
- Account research
- Cold calling
- Email prospecting
- LinkedIn prospecting
- Event engagement
- Discovery calls
- Messaging testing
- Outbound strategy
- Relationship building
- Sales playbook development
Location
- San Francisco
- New York
Work Type
- In-person 5 days a week
- Onsite
Experience Level
- At least 1 year as an SDR
Benefits
- Generous medical, dental, and vision benefits
- Paid company holidays, sick time, and unlimited time off
- Monthly credits for professional development, general wellness, Assembled customers, and commuting
- Paid parental leave
- Catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
- 401(k) plan enrollment
About the Company
- Assembled helps companies scale great customer support.
- Behind great support is a complex operational problem: thousands of people and AI agents working across teams, time zones, and products as new problems emerge.
- Assembled gives support leaders the tools to manage that complexity, from AI agents that resolve customer issues to software that forecasts demand, builds schedules, and makes intraday adjustments.
- More than 400 companies, including DoorDash, Salesforce, Stripe, and Sephora, trust Assembled.
- We've raised $71M from NEA, Emergence Capital, Stripe, and Basis Set Ventures and have offices in San Francisco, New York, and London.
Equal Opportunity
- We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work.
- For United States Applicants: Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
- For United Kingdom Applicants: Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.