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About the Role

The Senior Product Manager will act as an entrepreneur to identify market opportunities in the healthcare industry and design innovative products. This role requires deep healthcare industry knowledge and collaboration across the product lifecycle to design, develop, market, sell, and implement solutions. You will partner with Technical Product Managers to transform strategic visions into scalable, interoperable realities.

Responsibilities

Act as an ambitious entrepreneur with a start-up mentality to proactively identify unmet market opportunities within the healthcare space and design strategic product capabilities to capitalize on them.
Collaborate with, and take direction from, the Director of Product Management to define and share ownership of the overarching product strategy and positioning for Smile’s platform components.
Collaborate extensively with all Smile stakeholders—including engineering, sales, marketing, and leadership—to design, develop, market, sell, and implement new products effectively.
Partner closely with Technical Product Managers to guide prioritization, provide market context, and translate business needs into actionable development backlogs.
Conduct deep competitive research and market analysis to benchmark and identify key differentiators for specific platform capabilities.
Support cross-functional teams and leaders in developing product communication materials (presentations, articles, white papers), product sales strategies, training, and internal/external demos.
Act as the chief cheerleader for your assigned products by conducting webinars and delivering compelling presentations at industry events to drive market awareness and adoption.
Evangelize product features and roadmaps to both internal cross-functional teams and external customers, hosting customer conversations to validate strategic direction and clarify how platform capabilities solve specific healthcare challenges.
Champion product capabilities related to healthcare data, ensuring platform features remain highly relevant to payer and provider workflows.

Requirements

7+ years of experience in Product Management, Product Strategy, Health Informatics, or a related role driving software product development.
Deep Health Care industry knowledge, with proven experience identifying market gaps and delivering complex software products or platforms in healthcare environments.
Entrepreneurial mindset with a strong ability to work collaboratively across sales, marketing, design, and engineering teams to push a product from conception to market realization.
Demonstrated consultative experience, including facilitating meetings and communications with executive-level clients, prospects, and partners.
Critical thinking skills with a creative, solution-oriented mindset.
Self-driven, proactive, and results-oriented, with effective time management and written and verbal communication skills.
Technical knowledge and familiarity with healthcare interoperability (FHIR, HL7 v2, CDA), terminology standards (LOINC, SNOMED, ICD-10), RESTful API standards, and modern stack architectures (Java, Kubernetes, Postgres, Kafka) is considered a big plus.
Experience collaborating with engineering and architecture teams in cloud-native environments and familiarity with CI/CD or Software Release cycles.

Skills

Product Management
Product Strategy
Health Informatics
Healthcare industry knowledge
Market analysis
Competitive research
Product development
Sales
Marketing
Design
Engineering
Consultative experience
Executive communication
Critical thinking
Solution-oriented mindset
Time management
Written communication
Verbal communication
Healthcare interoperability
FHIR
HL7 v2
CDA
LOINC
SNOMED
ICD-10
RESTful API standards
Java
Kubernetes
Postgres
Kafka
Cloud-native environments
CI/CD
Software Release cycles

Location

Remote

Work Type

Remote

Experience Level

Senior

Salary/Compensations

$130,000 - $140,000 a year

Benefits

Remote Work Environment
Flexible Time Away From Work Policy including PTO, Personal and Sick Days
Competitive Salary and Health/Medical Benefits
RRSP/TFSA/401K Employee Contribution
Life and Disability
Employee Assistance Program
FHIR Study Program and Skillsoft Learning
Super HAPI Fun Club

About the Company

Smile Digital Health supports the mandate for #BetterGlobalHealth through its innovative health data platform and data management solutions, used in over 20 countries.
The company was #19 on Deloitte's Technology Fast 50 Ranking for 2024.
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with its leading FHIR-based data liberation platform.
The Smile platform enables people and organizations to better manage healthcare data, generating and liberating structured healthcare data for effective delivery across care teams and health systems.
Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values.
The company is dedicated to fostering a workplace that values diversity, equity, and inclusion.
Artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. All hiring decisions are ultimately made by qualified human decision-makers.

Equal Opportunity

We welcome and encourage candidates of all backgrounds to apply.
Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.