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About the Role

We are looking for a Senior Manager to lead Sales Compliance for new and emerging businesses, focusing on strategy and operations rather than a checklist. This role owns the strategy, roadmap, and team for DoorDash’s sales controls, including SOX revenue controls, contract-to-system-to-charge reconciliations, and the systems, data, and processes that ensure compliant selling. The goal is to protect revenue and audit outcomes while facilitating sales growth.

Responsibilities

Lead and grow a team of Managers, Associate Managers, and analysts across the US, Canada, and Mexico.
Set the standard for analytical rigor, audit-ready work, and judgment.
Develop the next layer of leaders.
Be the DRI for sales controls and revenue assurance across new and emerging business lines, ensuring 100% of merchants are charged correctly, 100% of the time.
Own the effectiveness of key SOX revenue controls for these businesses and represent them to Accounting and Internal and External Audit.
Build the multi-year roadmap for compliant selling, prioritizing by revenue exposure and risk.
Incorporate new products, pricing models, and markets into the compliance scope as they launch.
Transition the program from manual review to automated, scalable controls, including a trusted contract source of truth, automated reconciliations, anomaly detection, reliable data pipelines, and AI-powered workflows.
Partner with Product, Engineering, and Analytics to build scalable controls.
Partner with business line leaders and Product at launch to ensure controls are in place from day one.
Design compliance into sales processes, including pricing and commission changes, contract design, merchant onboarding, systems access, incentives, and training.
Reinforce good selling behavior to accelerate team efficiency.
Quantify revenue leakage and exposure.
Identify root causes of systemic issues.
Develop business cases with clear owners, timelines, and measurable outcomes based on findings.
Communicate control outcomes, risks, and recommendations to Sales, Finance, and Audit leadership.
Maintain a firm, data-backed position when growth and control are in tension.

Requirements

8+ years of experience in strategy & operations, sales or revenue operations, internal or external audit, SOX compliance, risk, or management consulting.
3+ years of direct people management experience, with a track record of hiring and developing strong teams.
Experience owning a control environment or a revenue-critical process (pricing, billing, commissions, contracts, or order-to-cash).
Ability to work with data directly and lead analytics work, including advanced Excel or Google Sheets.
Sufficient SQL fluency to review and challenge team analysis.
Experience leading cross-functional programs with Product, Engineering, Finance, or Legal and delivering measurable results without direct authority.
Ability to communicate clearly with executives and auditors.
Ability to defend conclusions to a skeptical audience.
Experience using AI tools and automation to scale team output.
Ability to bring structure to ambiguity and balance rigor with speed.
Big 4, internal audit, or SOX program leadership experience (preferred).
Working knowledge of revenue recognition (ASC 606) and order-to-cash processes (preferred).
Hands-on SQL, or experience managing analytics or data engineering talent (preferred).
Experience with Salesforce, contract tools (e.g., DocuSign, PactSafe/Ironclad), billing systems, or systems access controls (preferred).
Experience launching or scaling new products or business lines, or building controls in a 0-to-1 environment (preferred).
Experience at a marketplace, high-growth technology, or multi-country business (preferred).

Skills

Strategy & Operations
Sales Operations
Revenue Operations
Internal Audit
External Audit
SOX Compliance
Risk Management
Management Consulting
People Management
Team Development
Analytical Rigor
Audit Readiness
Judgment
Sales Controls
Revenue Assurance
SOX Revenue Controls
Contract Reconciliation
System Reconciliation
Charge Reconciliation
Roadmap Development
Risk Prioritization
Automation
Scalable Controls
Data Pipelines
AI-powered Workflows
Cross-functional Program Leadership
Executive Communication
Auditor Communication
Data Analysis
SQL
Excel
Google Sheets
Revenue Recognition (ASC 606)
Order-to-Cash Processes
Salesforce
Contract Management Tools
Billing Systems
Systems Access Controls

Location

US
Canada
Mexico

Work Type

Hybrid

Experience Level

Senior Manager
8+ years of experience
3+ years of people management experience

Salary/Compensations

$151,000—$222,100 USD

Benefits

Equity grants
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off
Paid sick leave
Medical benefits
Dental benefits
Vision benefits
11 paid holidays
Disability insurance
Basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation for salaried roles
80 hours of paid sick time per year for salaried roles

About the Company

DoorDash's mission is to empower local economies.
We are a technology and logistics company that started with enabling door-to-door delivery and aim to be the go-to for any and all goods.
DoorDash is growing rapidly and constantly changing, offering opportunities for team members to share perspectives, solve new challenges, and own their careers.
We are committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Equal Opportunity

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.
We hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives.
We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.
We strive to prevent subtler forms of inappropriate behavior (i.e., stereotyping).
Barriers to success have no place at DoorDash.
We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.