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About the Role
The Area Manager I is responsible for leading the day-to-day operations of multiple Air Methods bases across Phoenix, Arizona. This bonus-eligible leadership position drives operational, safety, staffing, and financial performance. The Area Manager partners closely with Clinical, Aviation, Maintenance, Safety, and Sales leadership to maximize base readiness and in-service availability while ensuring the highest standards of safety and quality. This role provides direct oversight of base operations, monitors financial and operational performance, supports regional strategy, and builds a strong customer-focused culture.
Responsibilities
- Responsible and accountable for the day-to-day base operations, ensuring all bases are in service, operating safely, and providing a positive customer experience.
- Provide consistent leadership focused on building an optimal and engaged culture at the local base level that exemplifies our core values and mission.
- Communicate regularly with base staff to reinforce efficient base operations, job responsibilities, and performance expectations.
- Drive Key Performance Indicators (KPIs) to maximize profit contribution.
- Accountable for the management and control of the P&L across assigned bases, including expense and payroll controls.
- Accountable for scheduling of base staff to ensure 100% coverage of assigned bases to optimize in-service rates and minimize overtime.
- Work closely with and in collaboration with Center or Excellence (COE) and Business Development to ensure compliance with all company policies and procedures and maintain a high degree of customer satisfaction.
- Responsible for the recruitment, performance management, and teammate development for the area in collaboration with COE partners.
- Regularly evaluate and manage employee relations issues, addressing low-performing teammates, including termination.
- Effectively coach and model appropriate leadership behaviors.
- Oversee the supply chain and logistic needs for assigned bases, including the management of non-aviation, maintenance, and clinical related activities and expenses.
- Work with maintenance leadership in the planning of maintenance events and spare utilization to minimize any potential for base out-of-service events.
- Support Regional Director in the delivery of Scorecards to customers and is responsible for the execution of any needed action plans.
- Maintain and monitor business, medical, and all other licenses required to do business.
- Accountable for compliance of discipline-specific requirements as it relates to DOT and Non-DOT random and reasonable suspicion.
- Coordinate base startups, moves, and closures with regional leadership.
- Manage facility repairs/maintenance and lease management.
- Be available 24/7 for operational requirements.
- Directly supervise employees in the assigned area/region, carrying out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
- Responsibilities include interviewing, selecting, hiring, and training employees, planning, assigning, and directing work; appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.
Requirements
- 2-5 years of related work experience in clinical, aviation, maintenance with strong leadership background and/or training; or equivalent combination of education and experience.
- Ability to be available 24/7 for operational requirements.
- Percentage of time traveling up to 70% or more depending on business needs.
- Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.
- All employees must follow Air Methods’ employment practices and policies.
Skills
- Strong leadership background
- Strong interpersonal skills and a high degree of collaboration at all levels.
- Demonstrates high critical thinking, reasoning skills and problem-solving skills.
- Excellent organizational skills, detail oriented, ability to multi-task efficiently and meet deadlines.
- Excellent communication and presentation skills, both written and verbal.
- Ability to manage revenue and budgets.
- Ability to prepare written reports.
- Demonstrated Leadership
- Advanced Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook.
Location
- Phoenix Arizona
Work Type
- Full-time
Experience Level
- 2-5 years
Education Level
- Bachelor's degree from four-year college or university preferred
Salary/Compensations
- $83,000 to $120,000
Benefits
- For more information on our industry-leading benefits, please visit our benefits page here.
About the Company
- Air Methods is an EEO/AA employer.
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.