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About the Role

The Logistics Coordinator plays a key role in ensuring the efficient flow of products and information throughout the supply chain. This position is responsible for coordinating customer orders, managing inventory allocations, supporting shipping operations, resolving logistics issues, and ensuring on-time delivery of products. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment while maintaining a strong commitment to customer service and operational excellence.

Responsibilities

Coordinate and track supply chain activities through collaboration with internal teams, suppliers, customers, carriers, and distribution partners.
Review daily sales order queues and process orders according to customer requirements and requested ship dates.
Monitor future-dated orders and prioritize expedited and priority shipments.
Allocate inventory to customer orders and process complete orders for shipment.
Coordinate the release of credit-hold orders by working with the Credit Department and Customer Service Representatives (CSRs).
Monitor customer payments, credit reports, and order hold statuses, communicating updates to shipping teams as needed.
Review past-due orders and coordinate with shipping, planning, and customer service teams to resolve fulfillment issues.
Investigate inventory shortages and coordinate stock allocations, repacks, and replenishment activities.
Review and verify order accuracy, product specifications, and supporting documentation prior to shipment.
Obtain, review, and validate test reports and quality documentation for customer orders.
Coordinate product labeling requirements and arrange for the creation of labels when necessary.
Prepare commercial invoices and export documentation for international shipments.
Liaise with internal teams to ensure compliance documentation, including export and regulatory paperwork, is provided accurately and on time.
Process and manage drop shipments, special orders, and manually allocated orders.
Track inventory availability using MRP systems and communicate estimated fulfillment timelines to stakeholders.
Assist warehouse and shipping teams in resolving order processing, inventory location, and shipment closure issues.
Investigate inventory discrepancies, missing stock, and transaction history to support order fulfillment.
Prioritize and coordinate rush and rated orders to meet customer and contractual requirements.
Monitor and optimize shipping methods, costs, and delivery timelines using logistics systems and transportation tools.
Generate tracking information and provide shipment status updates to customers and internal stakeholders.
Prepare logistics, inventory, shipment, and performance reports for management review.
Document shipment delays and maintain accurate records of order status and logistics performance.
Open and manage IT support tickets related to order processing and system issues.
Identify opportunities to improve logistics processes, inventory management, and overall supply chain efficiency.
Ensure compliance with all safety standards, company policies, and regulatory requirements.

Requirements

High school diploma or GED required; post-secondary education in Supply Chain, Logistics, Business, or a related field is an asset.
Previous experience in logistics, supply chain, customer service, shipping, inventory control, order management, or a related field preferred.
Experience working with ERP, MRP, warehouse management systems, and transportation management systems.
Knowledge of export documentation and international shipping processes is an asset.
Strong analytical, problem-solving, and organizational skills.
Excellent attention to detail with a high degree of accuracy.
Proficiency in Microsoft Office applications, particularly Excel.
Strong written and verbal communication skills.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Ability to work independently and collaboratively across multiple departments.
Ability to sit, stand, and move throughout an office, warehouse, or manufacturing environment as needed.
Ability to occasionally lift and carry materials up to 25 pounds, with or without reasonable accommodation.
Commitment to safety, quality, and continuous improvement.

Skills

Supply Chain Management
Logistics Coordination
Customer Order Processing
Inventory Allocation
Shipping Operations Support
Logistics Issue Resolution
On-time Delivery
Organization
Detail-orientation
Priority Management
Customer Service
Operational Excellence
ERP Systems
MRP Systems
Warehouse Management Systems
Transportation Management Systems
Export Documentation
International Shipping
Analytical Skills
Problem-Solving
Microsoft Office Suite
Excel Proficiency
Written Communication
Verbal Communication
Collaboration
Independent Work
Safety Compliance
Quality Assurance
Continuous Improvement

Experience Level

Previous experience in logistics, supply chain, customer service, shipping, inventory control, order management, or a related field preferred.

Education Level

High school diploma or GED required
Post-secondary education in Supply Chain, Logistics, Business, or a related field is an asset.

Salary/Compensations

$60k and $70k/year

Benefits

Competitive compensation package
Comprehensive benefits
Career development opportunities
Opportunity to grow and develop your career
Fulfilling workplace
Environment for continuous learning
Embraces the ideas and diversity of others

About the Company

Here at PPG we make it happen, and we seek candidates of the highest integrity who share our values, with the commitment and drive to strive today to do better than yesterday – everyday.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.
The PPG Way 2030: We are customer champions, Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don’t stop until we solve their biggest challenges. When our customers win, we all grow.
The PPG Way 2030: We act with purpose and speed. Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.
The PPG Way 2030: We are excellent operators. Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.
The PPG Way 2030: We compete to win. Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.
The PPG Way 2030: We are PPG proud. Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

Equal Opportunity

PPG provides equal opportunity to all candidates and employees.
All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.
If you need an adjustment due to a disability, please email recruiting@ppg.com.