Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this CSR/Teller-Monroe, NC (Roosevelt)- Part time role.
Rezi rewrites your resume against Fifth Third Bank's job description. Free.
Tailor your resume to this CSR/Teller-Monroe, NC (Roosevelt)- Part time role.
Rezi rewrites your resume against Fifth Third Bank's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the CSR/Teller-Monroe, NC (Roosevelt)- Part time posting at Fifth Third Bank — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the CSR/Teller-Monroe, NC (Roosevelt)- Part time posting at Fifth Third Bank — free, in seconds.
About the Role
Fifth Third Bank is seeking individuals ready to take the next step in their career in banking. This role focuses on providing excellent customer service, referring customers to appropriate business partners, and managing risk by adhering to policies and procedures. The goal is to drive a positive customer experience and achieve results while operating within the Bank's risk appetite.
Responsibilities
- Deepen customer relationships by listening to needs and guiding them to financial solutions.
- Provide follow-up on customer inquiries and resolve issues.
- Maintain open and clear communication with customers.
- Uphold customer confidentiality and adhere to ethical standards.
- Perform daily office responsibilities to ensure efficient operation.
- Maintain accurate balancing records and resolve discrepancies.
- Stay updated on bank policies and financial center procedures.
- Handle customer problems professionally and escalate complex issues as needed.
- Exercise sound judgment in decision-making according to established guidelines.
- Identify customer needs during interactions and refer them to appropriate bankers or business partners.
- Maintain knowledge of retail products and services.
- Utilize referral tracking tools.
- Perform other duties as assigned.
Requirements
- High school diploma/GED required.
- Experience with extensive cash handling.
- Ability to interact comfortably and confidently with the public.
- Knowledge of retail policies and procedures.
- Ability to take initiative and demonstrate sound judgment.
- Demonstrate company core values: work as one bank, take accountability, be respectful & inclusive, act with integrity.
- Flexibility in scheduling is required.
- Adhere to dress code guidelines.
Skills
- Customer service
- Risk management
- Cash handling
- Problem-solving
- Decision-making
- Communication
Location
- Monroe, North Carolina
Work Type
- Part time
- Onsite
Education Level
- High school diploma/GED
Benefits
- Comprehensive benefits
- Differentiated compensation offerings
About the Company
- Fifth Third Bank is dedicated to making banking better and connecting great people to great opportunities.
- The company fosters an engaged and inclusive culture.
Equal Opportunity
- Fifth Third Bank, National Association promotes and ensures equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.