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About the Role
This role oversees and performs technical and mechanical work to ensure the cleanliness, appearance, safety, and functionality of buildings, grounds, amenities, and common areas, meeting company standards.
Responsibilities
- Assists and completes work orders for resident service requests and routine upkeep by diagnosing and repairing issues according to policies, procedures, safety standards, and code requirements.
- Oversees and completes the make-ready process for vacant apartments, including inspections, creating punch lists, scheduling vendors, obtaining supplies, performing maintenance, and inspecting completed work.
- Develops standards for community cleanliness and appearance, including grounds, amenities, building exteriors, interiors, and common areas, to reflect high quality.
- Periodically inspects work performed by other service team members to assess policy effectiveness and develop corrective action plans.
- Periodically inspects work performed by contractors, vendors, and other service providers to verify quality, scope, and specifications.
- Maintains adequate inventory of spare parts and maintenance materials, and orders supplies and tools within budgetary guidelines.
- Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
- Assists Community Manager in developing budgets for repair, maintenance, and capital projects.
- Supports cost-cutting and expense control by fixing parts instead of replacing, minimizing waste, and practicing correct tool usage.
- Conducts regular safety meetings, ensures MSDS sheets are current, and stays updated on OSHA and other safety laws to ensure compliance.
- Demonstrates customer service skills by treating residents and others with respect, answering questions, responding sensitively to complaints, and completing assigned work orders efficiently and urgently.
Requirements
- High school diploma, GED, or related experience and training.
- Experience in property management maintenance, other building maintenance, or related trade.
- Must provide own hand tools unless prohibited by State law.
- Knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment, and measuring devices.
- Ability to apply principles of logical thinking to define and correct problems.
- Proficiency in customer service and interpersonal communication skills.
- Ability to read, write, and communicate effectively.
- Proficiency in internet, word processing, spreadsheet, and database management programs.
- Mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions.
- Incumbents must have EPA certifications Type I and II or Universal if working on a sealed HVAC system.
- Incumbents must have all certifications as required by State and Local jurisdictions.
- Incumbents must have a valid driver’s license to operate a golf cart on the property, if applicable.
- Ability to stand, walk, and/or sit for extended periods.
- Ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
- Ability to work inside and outside in all weather conditions.
- Ability to push, pull, lift, carry, or maneuver weights of up to twenty-five (25) pounds independently and fifty (50) pounds with assistance.
- Local, routine travel may be required.
- Ability to work a flexible work schedule, including evenings, weekends, and holidays (on call).
Skills
- Property management system experience preferred.
- Customer service
- Interpersonal communication
- Internet proficiency
- Word processing proficiency
- Spreadsheet proficiency
- Database management proficiency
- Mathematical skills
Location
- Onsite
Work Type
- Full-time
Experience Level
- Related experience and training
- Experience in property management maintenance, other building maintenance, or related trade
Education Level
- High school diploma
- GED
Salary/Compensations
- $35.00 - $37.00 per hour
Benefits
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off (15 vacation days, 4 personal days, 10 sick days, 11 paid holidays).
- Birthday off after 1 year of service.
- Additional vacation accrued with tenure.
- Onsite housing discount at Greystar-managed communities (subject to discount and unit availability).
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave.
- Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
About the Company
- Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
- Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
- Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
- Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
- Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
- Learn more at www.greystar.com.
Equal Opportunity
- Greystar will consider for employment qualified applicants with arrest and conviction records.
- Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.