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About the Role

Pawfect Shine is seeking a friendly and organized Entry-Level Booking Assistant to manage pet grooming appointments at our New York location. This role is ideal for individuals who enjoy customer interaction, organization, and a pet-centric workplace.

Responsibilities

Assist customers with scheduling grooming appointments.
Confirm appointment dates, times, and service details.
Help customers reschedule or cancel appointments.
Provide basic information about grooming services.
Answer routine customer questions.
Address routine scheduling questions or concerns.
Support the front desk and customer service team.
Maintain a friendly and professional customer experience.

Requirements

Must be available to work on-site in New York, NY.

Skills

Friendly and professional communication skills
Strong organization and attention to detail
Reliable and punctual
Comfortable speaking with pet owners
Ability to learn scheduling procedures quickly
Willingness to learn

Location

New York, NY

Work Type

Full-time
On-site

Experience Level

Entry-Level

Education Level

High school diploma or equivalent preferred

Salary/Compensations

$18–$25 per hour

Benefits

Paid training
Supportive team environment
Opportunities for professional growth and advancement
Employee discounts on eligible services

About the Company

Pawfect Shine is a pet grooming business.