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About the Role

The Program Assistant will provide administrative support to the JVS Integrated Employment Services (IES) program, assisting with client intake, registration, retention, and workshop preparation. This role also involves front desk duties and database management.

Responsibilities

Provide administrative support, including editing and formatting reports, preparing and completing agency and government forms and other materials.
Enter and monitor data on Excel spreadsheets.
Support Jewish community programs and assist with clients’ intakes and registrations.
Assist with client retention through follow-ups, gathering required documentation, and processing documents accordingly.
Assist with workshop material preparation, set up equipment for presentations, and provide support for online sessions.
Help maintain and manage various client databases, including setting up, maintaining, and filing client records in several databases, and preparing client rosters as needed.
Assist with organizing appointments, orientations, workshops, events, and outreach activities.
Provide front desk/reception duties and customer service to clients, employers, and visitors.
Perform other duties as assigned.

Requirements

High school education; Diploma or Certificate in Administration preferred.
2 years of administrative experience.
Excellent administrative, analytical, interpersonal, and problem-solving abilities.
Computer literate with the ability to learn systems used by the agency (ie. EOIS, CaMS, SalesForce).
Proficient in Microsoft Office.
Knowledge of Jewish Community.
Proficiency in Hebrew/Russian.
A clear Criminal Record and Judicial Matters Check is required for this position.
Employment Ontario knowledge and exposure (Nice to Have).
Experience with online tools and platforms (Nice to Have).

Skills

Administrative support
Data entry
Database management
Customer service
Microsoft Office Suite
Microsoft Excel
Report editing and formatting
Client intake and registration
Client retention support
Workshop material preparation
Event organization

Location

VJCC (Lebovic campus)
Yonge & Sheppard

Work Type

Full-time
One-year contract

Experience Level

2 years of administrative experience

Education Level

High school education
Diploma or Certificate in Administration preferred

Salary/Compensations

$49,404 - $50,397

Benefits

Three weeks of paid vacation
Paid sick time
Personal wellness days
Family-related leave
Health and dental benefits plan
Employee Assistance Program
Defined benefit pension plan with employer contributions
Corporate discounts

About the Company

JVS Toronto empowers individuals to build meaningful careers through employment, career development, and assessment services.
Founded in 1947, JVS Toronto serves thousands of individuals annually across Toronto and York Region.
The organization partners with businesses to help them find talent.
JVS Toronto is a registered charity that offers many services at no cost.
The JVS Integrated Employment Services (IES) program, funded by MLITSD and managed by WCG, provides employment services to unemployed individuals of all ages, financial backgrounds and skills.
IES offers one-on-one employment counselling, workshops, job development/placement, and job retention supports.
IES collaborates with other programs for efficient operations and client referrals.

Equal Opportunity

JVS Toronto is an Equal Opportunity Employer.
We embrace diversity and encourage all qualified candidates to apply.
Accommodation is available at any stage of the recruitment process.