Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this (Japanese Bilingual) Business Operations role.

Rezi rewrites your resume against Cinter Career's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the (Japanese Bilingual) Business Operations posting at Cinter Career — free, in seconds.

About the Role

This role is responsible for managing business operations, including order processing, documentation, and customer communication, within a Japanese IT company.

Responsibilities

Prepare accurate quotations and cost summary sheets by coordinating with engineers, sales representatives, carriers, suppliers, subcontractors, and other parties involved in sales orders.
Draft and prepare Master Service Agreements (MSAs), distribute agreements to customers and relevant parties, and maintain organized records.
Review order documentation, including order sheets and cost sheets, to ensure all required information and supporting documents are complete.
Place orders for required items and confirm delivery dates.
Prepare invoice data once services have started or deliveries have been completed.
Enter sales orders into internal systems, including the Account Database and Customer Database, and maintain accurate records.
Prepare purchase request forms based on approved cost summary sheets and manage orders to ensure on-time delivery.
Coordinate product shipments and delivery to customer sites.
Place purchase orders for licenses, software solutions, products, services, and subcontracted work.
Communicate with carriers, equipment vendors, and data center providers to obtain quotations, coordinate order placement, and ensure timely completion.
Monitor and track order status and progress by communicating with sales representatives, engineers, suppliers, and other stakeholders.
Provide regular updates regarding ongoing orders and service activation to customers, vendors, engineers, sales teams, and other internal staff.
Enter sales order and invoice information into internal systems and modify invoice forms when required.
Prepare monthly sales reports based on customer invoices and maintain accurate sales records.
Manage incoming and outgoing mail, packages, and deliveries.
Request, process, and issue Certificates of Insurance (COIs) for incoming and outgoing requirements.
Coordinate product fulfillment, process product returns, and review vendor invoices related to product purchases.
Enter and update asset information in asset management systems, including FAS and HRTM, and maintain accurate asset records.
Provide backup support for team members and take on additional responsibilities as needed during staff absences.

Requirements

Intermediate to advanced proficiency in Microsoft Excel, including spreadsheets, formulas, and accurate data handling.
Strong mathematical skills with a high level of attention to detail.
Professional customer service skills.
Strong verbal and written communication skills in both English and Japanese.
Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
Ability to work effectively in a collaborative, team-oriented environment.
Previous experience in office administration, order coordination, purchasing coordination, data entry, or a related administrative position is preferred.

Skills

Microsoft Excel
Data Entry
Order Coordination
Purchasing Coordination
Customer Service
Communication
Organization
Time Management

Location

New York, NY

Work Type

Full-time

Experience Level

Mid-level

Salary/Compensations

$55,000–$70,000

About the Company

Japanese IT company