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About the Role
Chime is seeking Senior Staff and Staff Engineers to lead the high-impact Member Trust and Safety group. This role offers an opportunity to shape the vision for one of Chime’s foundational pillars, focusing on fueling sustainable growth, protecting members, and reducing fraud losses and operational costs. You will provide technical and architectural guidance to multiple teams developing industry-defining solutions for scalable, extensible frameworks that ensure smooth risk experiences across all member touchpoints. This position requires cross-functional collaboration with Chime’s engineering and other departments to realize the Trust and Safety vision.
Responsibilities
- Work with engineering and product leadership to build cross-functional vision
- Design and evolve new and existing capabilities
- Deliver secure, reliable, and high-performance infrastructure and APIs
- Identify and help resolve bottlenecks in our software development process and infrastructure
- Write and guide engineers to produce elegant, scalable code, with an owner's mindset
- Serve as a mentor, leading others in designing elegant code and architecture that scales to meet Chime's growing needs
- Play the role of Team Lead during the course of a project as needed
- Ensure that technical decisions support our quality, performance, scalability, reliability, availability, and security goals
- Contribute to organization-level discovery, vetting, and decision-making on critical architecture and technology, bringing domain expertise into larger conversations
Requirements
- 12+ years of experience in software engineering
- Previously built and evolved high-scale back-end solutions
- Passion and previous experience in building end-to-end member-facing features and systems
- Strong competency in distributed systems, scalable and extensible platforms, and high availability design
- Experience with leading and empowering multiple teams
- Language and technology stack-agnostic mindset
- Ability to work in an agile setting
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Senior Staff
- Staff
Salary/Compensations
- $223,000—$373,000 USD
Benefits
- Bonus(es)
- Competitive equity
- Backup child, elder, and pet care
- Subsidized commuter benefits for eligible employees
- Comprehensive health, financial, and wellbeing benefits
- Generous vacation policy and company-wide paid days off
- 1% of your time off to support local community organizations of your choice
- Annual wellness stipend
- Up to 22 weeks of paid parental leave for birthing parents
- 12 weeks of paid parental leave for non-birthing parents
- Access to family planning reimbursement
About the Company
- At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. Our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Equal Opportunity
- Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com.