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About the Role
We’re looking for a reliable, energetic Facilities Services Associate to join our team! If you enjoy hands-on work, take pride in keeping spaces clean and functional, and thrive in a service-oriented environment, this role is for you. As a key member of our facilities team, you will support daily office operations, provide exceptional customer service to employees and clients, and help maintain a safe, clean, and efficient workplace.
Responsibilities
- Maintain cleanliness and organization in offices, kitchens, pantries, restrooms, and conference rooms
- Set up conference rooms and support company events
- Restock kitchen supplies, pantry items, and copy/printer areas
- Assist with office moves, basic furniture handling, and equipment inventory
- Perform simple repairs; report more complex issues to the Facilities Manager
- Receive, scan, sort, log, and distribute incoming mail and packages
- Prepare and process outgoing mail
- Deliver packages throughout the office and maintain accurate tracking records
- Operate postage and mail-handling equipment
- Provide coverage in the fitness center as needed
- Restock towels, clothing, and toiletries
- Maintain cleanliness of locker rooms, showers, and restrooms
- Answer phones and support clients at the front desk when needed
- Assist with copy/print tasks and conference room setup
- Serve as backup to reception staff
Requirements
- 1+ year experience in facilities, office services, mailroom, retail, hospitality, or a similar role
- Strong communication skills and a customer-first mindset
- Ability to work both independently and as part of a team
- Tech comfort: handheld scanners, email, Word/Adobe, messaging tools (Teams/Slack/Google)
- Professional, positive, and reliable attitude
- Willingness to learn new equipment and maintenance skills (burnishers, auto scrubbers, etc.)
- Ability to stand for long periods
- Ability to lift 40–50 lbs regularly and push/pull carts up to 60 lbs
- Capability to bend, kneel, walk, and perform hands-on tasks
- Manual dexterity for office equipment (phones, copiers, binding tools, etc.)
Skills
- Communication skills
- Customer service
- Teamwork
- Independent work
- Handheld scanners
- Word
- Adobe
- Messaging tools (Teams/Slack/Google)
- Equipment operation
- Maintenance skills
Location
- New York, NY 10001
Work Type
- Full-time
- Onsite
Experience Level
- 1+ year experience
Salary/Compensations
- $20—$20 USD
Benefits
- Career Growth opportunities
- Learning & Development programs
- Talent recognition programs
- Paid Time Off (80 hours/calendar year for full-time)
- Bonuses for employee and client referrals
- Medical
- Dental
- Vision
- HCFSA
- DCFSA
- HSA
- Commuter Transit and Parking Pre-Tax Plans
- Supplemental Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Legal Program
- Identify Theft Protection
- Pet Discounts
- Pet Insurance
- Group Home and Auto Insurance
- EAP
- Short Term Disability
- Life Insurance
- Education Discounts
- 401k with matching
- Entertainment Discounts
About the Company
- SPS is a global workplace solutions and business transformation company operating in more than 20 countries.
- Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
- Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
Equal Opportunity
- At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
- SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
- SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.