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About the Role
The Workday Systems Business Analyst is responsible for supporting and optimizing the organization's Workday platform and processes through system administration, reporting, configuration support, data integrity management, and continuous improvement initiatives. This role partners closely with Human Resources, Payroll, IT, managers, and business leaders to ensure accurate workforce data, effective system functionality, and scalable processes that support compensation, benefits, absence management, and broader HR operations. The analyst serves as a key resource for Workday reporting, troubleshooting, testing, and end-user support while driving operational excellence across the organization's HR technology ecosystem.
Responsibilities
- Serve as a primary resource for Workday support, troubleshooting system issues and resolving end-user inquiries in partnership with HR, Payroll, IT, and business stakeholders.
- Perform ongoing system maintenance, configuration support, quality assurance, and data validation activities across Workday modules.
- Support Workday business processes, security administration, reporting, and system functionality to ensure optimal performance and user experience.
- Maintain system documentation, process guides, and knowledge base materials to support operational consistency and user adoption.
- Provide end-user training and guidance on Workday functionality, processes, and best practices.
- Support Workday functionality across Benefits, Absence, Compensation, Core HCM, Payroll, Talent, and Recruiting modules.
- Partner with Compensation, Benefits, and HR teams to ensure system configurations and reporting accurately support Total Rewards programs and business requirements.
- Assist with audits, validations, and data reviews related to compensation and benefits administration.
- Maintain a strong understanding of HR operations and employee lifecycle processes to ensure effective system support and continuous alignment with business needs.
- Participate in Workday releases, testing cycles, system upgrades, and enhancement projects.
- Execute testing plans, validate results, and support deployment activities to ensure successful implementation of system changes.
- Identify opportunities for automation, reporting enhancements, and process efficiencies that improve user experience and operational effectiveness.
- Collaborate across departments to drive continuous improvement initiatives and strengthen HR technology capabilities.
Requirements
- 5+ years of HRIS, Workday, systems analyst, or HR technology experience.
- 3+ years of hands-on experience supporting Workday Benefits, Absence, and Compensation modules.
- Experience supporting Workday reporting, system administration, data quality, and end-user support.
- Experience partnering with HR, Payroll, IT, and business stakeholders to deliver technology solutions and process improvements.
Skills
- Strong knowledge of Workday functionality, including Benefits, Absence, Compensation, Core HCM, Payroll, Talent, and Recruiting.
- Expertise in HRIS reporting, data validation, and system administration.
- Demonstrated ability to troubleshoot technical issues and identify effective solutions in a fast-paced environment.
- Strong analytical, critical-thinking, and problem-solving capabilities.
- Excellent written and verbal communication skills with the ability to support diverse stakeholder groups.
- Ability to manage multiple priorities while maintaining accuracy, responsiveness, and customer service excellence.
- Strong collaboration and relationship-building skills across functional teams.
Location
- Remote
Work Type
- Remote
Experience Level
- 5+ years of HRIS, Workday, systems analyst, or HR technology experience.
- 3+ years of hands-on experience supporting Workday Benefits, Absence, and Compensation modules.
Education Level
- Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field preferred. Equivalent combination of education and experience may be considered.
Salary/Compensations
- $78,000-$85,000
About the Company
- Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care.
- Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget.
- We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services.
- Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations.
- We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.pplfirst.com).
Equal Opportunity
- PPL is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion.
- We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences.
- At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications.
- We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.
- PPL will not tolerate discrimination or harassment based on any of these characteristics.