Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this District Manager - Supporting Eastern Canada Franchise locations role.

Rezi rewrites your resume against Chatters Limited Partnerships's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the District Manager - Supporting Eastern Canada Franchise locations posting at Chatters Limited Partnerships — free, in seconds.

About the Role

Lead Chatters' Franchise locations within Eastern Canada, based in Ontario GTA. This role is for an experienced multi-site leader passionate about developing people, driving business performance, and creating exceptional experiences for customers and salon teams.

Responsibilities

Oversee 11 Franchise locations across Eastern Canada.
Lead, coach, and inspire Franchise owners and management teams to achieve exceptional business results and foster an engaging, inclusive team culture.
Drive sales growth, operational excellence, and profitability across multiple salon locations.
Deliver a consistent and elevated customer experience by ensuring all locations embody the Chatters brand and service standards.
Partner with Franchise owners and management to recruit, develop, retain, and succession plan high-performing teams.
Analyze business performance, identify opportunities, and implement strategic action plans to achieve district goals.
Monitor key performance indicators including sales, labour, inventory, shrink, and profitability, taking proactive action.
Champion change initiatives and ensure operational consistency across all locations.
Build strong partnerships with cross-functional teams to support business objectives.
Travel throughout the district up to 75% of the time, providing in-store coaching, leadership, and support while fostering strong relationships.
Lead with accountability, creating an environment where people feel valued, supported, and inspired to grow.
Be present in the Mississauga office 1-2 days per week for key meetings with internal stakeholders.

Requirements

3–5 years of multi-site leadership experience, preferably within retail, beauty, or another multi-unit service environment.
Proven success leading high-performing teams while delivering sales growth and operational excellence.
Strong business acumen with experience managing financial performance, budgets, labour, and profitability.
Demonstrated ability to coach, mentor, and develop leaders while building strong succession pipelines.
Excellent communication, organizational, and relationship-building skills.
Experience leading change initiatives and adapting quickly within a fast-paced environment.
Strong analytical and problem-solving abilities with a proactive, solution-focused mindset.
Comfortable using business systems, reporting tools, and Microsoft Office applications.
Willingness to travel throughout Eastern Canada (up to 75% of the time) as needed to support the district.

Skills

People leadership
Business development
Customer experience
Team development
Sales growth
Operational excellence
Profitability management
Recruitment
Talent retention
Succession planning
Performance analysis
Strategic planning
Key performance indicator (KPI) monitoring
Change management
Cross-functional collaboration
Coaching
Mentoring
Communication
Organization
Relationship building
Problem-solving
Business systems
Reporting tools
Microsoft Office

Location

Ontario GTA
Eastern Canada

Work Type

Hybrid
Full-time

Experience Level

3-5 years multi-site leadership experience

Salary/Compensations

$75,000 annually

Benefits

Monthly Performance-based incentives
Monthly car allowance
Product and salon service discounts
Medical and dental benefits
Employer RRSP contributions
FREE in-salon, regional, and national education opportunities
Opportunities to learn, grow, and advance leadership career

About the Company

At Chatters, beauty is more than what we do, it's how we connect, create, and build confidence every day.
From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

Equal Opportunity

Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop.
We are committed to creating accessible environments for our team members, candidates, and customers.
Requests for accommodation due to a disability—visible or invisible, temporary or permanent—can be made at any stage of application and employment.
We encourage candidates to share their needs so we can provide equitable opportunities.