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About the Role
We are seeking a receptionist with a strong background in customer service and document editing to support our administration team. In this role, you will serve as the first point of contact for our clients, providing friendly, professional, and efficient service both in person and over the telephone. You will also assist our administration with the preparation of correspondence and reports.
Responsibilities
- Serve as the first point of contact for visitors and clients.
- Provide frontline coverage for incoming calls by answering the main line when callers bypass the automated attendant, ensuring a professional, welcoming, and efficient first point of contact.
- Manage front desk operations.
- Responsible for all activities related to mail (i.e., collection, distribution, sorting).
- E-file project correspondence as required.
- Assist with the preparation of project documentation including project specifications, fee letters, reports, and other documentation.
- Order office supplies.
- Assist with light office upkeep, including managing the communal dishwashers (filling and emptying).
Requirements
- 2 - 3 years of industry experience.
- Excellent communications skills in English (written and spoken).
- High proficiency and accuracy in keyboarding/typing.
- Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams) with advanced MS Word skills.
- Friendly and approachable disposition.
- Excellent time management and organizational skills.
- Ability to work independently and in a team environment.
Skills
- Customer service
- Document editing
- Microsoft Office (Word, Excel, PowerPoint, Teams)
- Advanced MS Word skills (Styles, multilevel lists, section formatting, template creation, tables, headers/footers, document automation, cross referencing, table of contents generation, figure/table numbering, document navigation, tracking changes, redlining)
- Keyboarding/typing
- Communication (written and spoken)
- Time management
- Organizational skills
Location
- Toronto, Ontario, Canada
Work Type
- In-office position
Experience Level
- 2 - 3 years of industry experience
Education Level
- Post-secondary degree or diploma in Office Administration (preferred)
Salary/Compensations
- $45,000.00 - $55,000.00 CAD
About the Company
- Founded in 1975, Salas O’Brien is an employee-owned engineering and professional services firm focused on achieving impact for our clients, our team, and the world.
- We know that tomorrow’s requirements are today’s opportunities, and we are here to design lasting solutions for pressing challenges.
- We work across a variety of industries providing integrated engineering and consulting services.
- Our specialized experience includes design for data centers, healthcare, science and technology, high-rise buildings, clean energy, education, and other building types as well as structural and building sciences, infrastructure asset management, advanced robotics, and more.
- Our technical expertise is paired with an exceptional team of business development, human resources, finance and accounting, information technology, and marketing professionals, all of whom play a key role in bringing our commitments to life every day.
Equal Opportunity
- Salas O’Brien provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state/provincial, or local laws.
- Salas O’Brien will accommodate the disability-related needs of applicants as required by law.