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About the Role
The Senior Account Manager, Hospitality will directly manage a portfolio of Intrax host organizations for the placement of J-1 interns and trainees and develop new host organizations for portfolio expansion. This role will identify opportunities for growth, develop and implement strategies for achieving program goals, and analyze data to improve performance. The Senior Account Manager, Hospitality will collaborate with the team to achieve Hospitality program goals and support the overall growth of the Intern and Trainee programs.
Responsibilities
- Create and execute plans to achieve program goals and expand market share.
- Acquire and develop new host organization and corporate accounts.
- Prepare sales proposals and agreements for clients.
- Provide timely responses to all inquiries from potential and current host accounts.
- Manage the full life cycle of the J-1 intern/trainee program at each host organization in assigned portfolio including recruitment, matching, and arrival.
- Conduct business development activities to secure new J-1 intern/trainee applicants including international partner and university outreach.
- Collaborate with the support team to monitor and resolve host organization and participant support as needed throughout the year.
- Stay up to date on industry and market trends and share this information with key stakeholders including partners and host accounts.
- Maintain and develop marketing materials including host account sell sheets, social media accounts and website content.
- Maintain updated information as required in Salesforce ensuring host organization information is complete and accurate for reporting purposes.
- Visit potential and current host organizations to provide training and in-person sales calls.
- Represent the department at trade events and conferences.
Requirements
- Four-year bachelor’s degree or equivalent experience
- Five years of sales or related experience in the field of hospitality is required
- Ability to work independently with minimal supervision
Skills
- Ability to manage business to business accounts with emphasis on customer service
- Strong teamwork and interpersonal skills required
- Responsive and proactive communicator
- Proven ability to work under pressure
- High energy level
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Knowledge of DOS Intern/Trainee regulations
- Expert in J-1 intern and trainee regulations and best practices for host organization success
Location
- Domestic U.S.
Work Type
- Full-time
Experience Level
- Senior
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $70,000 – $80,000 annually plus commission
Benefits
- Comprehensive benefits package
About the Company
- Intrax is a global organization dedicated to building a more inclusive and connected world through meaningful cultural exchange.
- With programs in more than 100 countries, we connect people and cultures through educational, work, travel, and volunteer experiences that inspire personal growth and prepare individuals to thrive as global citizens.
Equal Opportunity
- Intrax is an Equal Opportunity Employer, and we are committed to creating an inclusive and diverse workplace.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, citizenship, gender, gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable law.
- We celebrate diversity and are dedicated to fostering an environment where everyone feels valued and respected.