Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Business Analyst II - Pharmacy Operations (Temporary - 18 month contract) role.
Rezi rewrites your resume against TELUS's job description. Free.
Tailor your resume to this Business Analyst II - Pharmacy Operations (Temporary - 18 month contract) role.
Rezi rewrites your resume against TELUS's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Business Analyst II - Pharmacy Operations (Temporary - 18 month contract) posting at TELUS — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Business Analyst II - Pharmacy Operations (Temporary - 18 month contract) posting at TELUS — free, in seconds.
About the Role
Join TELUS Health's Drug Operations team, responsible for maintaining Canada's pharmacy benefit management systems. As a Business Analyst II, you will ensure Health Canada-approved drugs, formularies, and DIN-based lists are current and precise, impacting medication access for millions of Canadians. Thrive in a collaborative, fast-paced environment where attention to detail and analytical thinking drive healthcare outcomes.
Responsibilities
- Maintain database accuracy by adding, updating, and validating drug information for Health Canada-approved products and provincial PINs using database UI and SQL queries.
- Master and manage PBM claim adjudication data structures by creating and maintaining formularies, price files, categorization rules, and list management.
- Establish standardized business process documentation capturing workflows, decision trees, and system requirements.
- Provide expert responses to drug pricing, plan coverage, and formulary inquiries from internal and external stakeholders, meeting SLAs.
- Collaborate with cross-functional teams to implement updates, troubleshoot claim adjudication issues, and optimize data quality processes.
Requirements
- Pharmacy Benefit Management (PBM) experience with knowledge of claim adjudication principles, formulary management, and pharmacy benefit systems.
- 1–3 years of experience in a comparable business analyst, pharmacy operations, or drug information role.
- Advanced proficiency with Microsoft Excel (pivot tables, VLOOKUP, data validation, formula development).
- Strong written and verbal communication skills, with ability to document complex business processes clearly and concisely.
- Excellent organizational and planning skills with demonstrated ability to prioritize multiple tasks and adapt quickly to changing requirements.
- Working knowledge of SQL or database query tools for data retrieval and validation.
- Meticulous attention to detail and commitment to data accuracy in a regulated healthcare environment.
Skills
- Claim adjudication
- Formulary management
- Pharmacy benefit systems
- Microsoft Excel
- SQL
- Database query tools
- Business process documentation
- Data analysis
- Data validation
- Communication
- Organization
- Planning
- Problem-solving
Location
- Canada
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- Post-secondary diploma or certification in pharmacy, healthcare administration, or a related field
About the Company
- TELUS Health is a mission-critical group responsible for maintaining the accuracy and integrity of Canada's pharmacy benefit management systems.