Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Care Home Admin role.
Rezi rewrites your resume against Gold Care Homes's job description. Free.
Tailor your resume to this Care Home Admin role.
Rezi rewrites your resume against Gold Care Homes's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Care Home Admin posting at Gold Care Homes — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Care Home Admin posting at Gold Care Homes — free, in seconds.
About the Role
Alan Morkill House is a residential home for the elderly and those with dementia, offering a warm and community-focused environment with 49 studio flats. It is located near North Kensington Memorial Park, Ladbroke Grove, and Portobello.
Responsibilities
- Perform general reception duties, including answering calls, transferring calls, and greeting visitors.
- Handle general correspondence and telephone inquiries.
- Prepare timesheets and submit payroll summaries.
- Maintain records and take minutes of meetings.
- Provide typing support using Microsoft Office, ensuring documents meet corporate standards and maintaining confidentiality.
- Support the Home Manager and Deputy Manager with administrative tasks, including diary management and meeting coordination.
- Coordinate the duty rota and liaise with bank and agency staff.
- Sort and distribute mail within the home.
- Support the recruitment process by ensuring all necessary paperwork is complete.
- Maintain accurate resident documentation, including financial contracts, invoices, payments, and cash records.
- Provide financial invoicing and information to clients or next of kin, resolve queries, and follow up on unpaid invoices.
- Track client admissions, hospitalizations, and discharges for accurate invoicing.
- Process Social Services Assessment forms, invoice Social Services, and liaise with their finance department.
- Chase late payments from Social Services.
- Provide monthly summaries of invoices issued and payments received to Head Office.
- Supply all management information to the line manager monthly.
- Prepare and submit monthly data for petty cash and wages.
- Match supplier invoices and delivery notes, obtain authorization, and submit to Head Office for payment.
- Liaise with suppliers on queries and escalate issues to the Home Manager.
- Provide an efficient telephone and reception service to the public, relatives, and visitors.
- Attend required training courses and sessions.
- Maintain client, staff, and business confidentiality.
- Prepare and maintain stationery orders, stock, and records.
- Answer telephones, record messages accurately, and handle visitor inquiries professionally.
- Ensure all customer interactions are welcoming and professional.
Requirements
- Maintain confidentiality at all times.
- Maintain client, staff and business confidentiality at all times.
Skills
- Microsoft Office
- Typing
- Record keeping
- Minute taking
- Diary management
- Telephone skills
- Customer service
Location
- North Kensington
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Salary/Compensations
- £30,000 per annum
Benefits
- Employee of the Month
- Long term service awards
- Blue Light Card
- Professional Development
- Refer a Friend
About the Company
- Alan Morkill House is a residential home with 49 bespoke studio flats, providing a haven of warmth and community for the elderly and those with dementia.
- The home is situated near North Kensington Memorial Park, Ladbroke Grove, and Portobello.