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About the Role
We are seeking a Marketing and Communications Manager with hospitality marketing experience to support the Head of Marketing & Sales in delivering the marketing, PR, communications, and content strategy across multiple Harts Group brands.
Responsibilities
- Act as a brand guardian across all Harts Group brands, ensuring brand positioning, guidelines, tone of voice, and visual identity are consistently maintained.
- Create copy and content for social media, newsletters, websites, and campaigns, adapting it to each brand and supporting integrated activity.
- Work with external design agencies to ensure all creative assets are on-brand, while managing and organizing brand assets and content.
- Support restaurant launches, new concepts, seasonal campaigns, and key activations.
- Support local marketing activity while maintaining strong overall brand standards.
- Manage day-to-day social media across all Harts Group brands, including Instagram, TikTok, and Facebook.
- Build and maintain monthly and quarterly content calendars, aligned with the PR and communications strategy.
- Plan, create, and schedule content, working with operational and sales teams and freelance photographers or videographers.
- Organize and lead photoshoots, content creation, activations, and promotional events.
- Ensure news, events, press coverage, and awards are shared across social channels in a timely and appropriate manner.
- Cultivate and maintain relationships with key media contacts, including journalists, editors, and broadcast producers.
- Develop and pitch story angles for each brand, securing coverage across print, digital, and broadcast.
- Act as the first point of contact for routine media inquiries.
- Monitor media coverage and sentiment, identifying risks and opportunities.
- Coordinate journalist and press visits, tastings, and briefings across all sites.
- Manage agreed marketing budgets, monitor campaign performance and social media insights, and use data to continually improve activity.
- Support and develop a Marketing Executive, providing guidance across media relations, social media, copywriting, and event coordination.
Requirements
- At least 3 years of experience, or equivalent, managing marketing and communications within the hospitality, food, or drinks industry.
- Strong copywriting and marketing skills.
- Exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to adapt content to different brand voices and styles.
- Experience managing social media channels and planning content.
- Experience working across multiple brands or sites is preferred.
- Highly organized, conscientious, and personable.
- Ability to manage multiple projects and deadlines effectively.
- Ability to build strong relationships across the business.
- Passion for food, drink, and hospitality.
- Pride in delivering high-quality work across a number of distinctive brands.
- Excellent written and verbal English, with the ability to communicate clearly, courteously, and professionally.
- Respect, strong team ethic, and empathy for colleagues.
Skills
- Marketing
- Communications
- Hospitality Marketing
- Copywriting
- Content Strategy
- PR
- Social Media Management
- Content Planning
- Brand Management
- Media Relations
- Budget Management
- Data Analysis
Location
- Soho, London
Work Type
- Monday to Friday
- One day Work From Home
- Evenings and Events presence required 2-3 times per month
Experience Level
- 3+ years experience
Salary/Compensations
- £44,000 plus potential bonuses
Benefits
- 50% Off all Food & Drink across all Harts Group
- Company trips to meet our Top suppliers in Mexico, Spain and across the UK
- Increasing holiday allowance on top of your 28 days paid holidays
- Monthly food & drink tastings
- Career development, 1-on-1 coaching and training opportunities
- Enhanced Maternity & Paternity packages
- Access to Stream Platform where you can access your wages early and manage your money
- A paid volunteering day
- Cycle to Work Scheme
- Access to Hospitality Action to support your wellbeing
- CODE membership with amazing discounts in the Hospitality Industry
- Test drive our new openings, you are invited to a brilliant meal with your team
- Working with a great group of individuals where you can be yourself and enjoy your career
About the Company
- Harts Group is known for its warm welcome.
- We believe in creating an inclusive, diverse, and equal workplace where everyone is valued.
- We offer continuous training within a supportive and friendly team where camaraderie and mutual respect are at the heart of everything we do.
Equal Opportunity
- We believe in creating an inclusive, diverse, and equal workplace where everyone is valued.