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About the Role
As an Event Technology Specialist at Cadence, you will manage the technology stack for events, including registration systems, mobile apps, webinars, and engagement tools. You will ensure a seamless technology experience for attendees globally by setting up, testing, and troubleshooting platforms, and collaborating with vendors to customize solutions.
Responsibilities
- Build and manage event websites, mobile apps, webinars, and other event-related software platforms.
- Configure platforms to deliver a frictionless user experience.
- Partner with the Event Lead to maintain detailed timelines and monitor progress.
- Uphold and enforce brand consistency across all regions.
- Translate strategic and operational needs into scopes of work, timelines, work plans, and budgets.
- Serve as the primary interface between Cadence staff and vendors for problem identification and resolution.
- Collaborate with vendors to evaluate work processes, develop timelines, and ensure accountability.
- Diagnose and resolve technical issues quickly and calmly before or during an event.
- Develop and maintain documentation on supported systems for knowledge transfer.
- Design and deliver training sessions and create supporting materials for event software.
- Coordinate and perform in-depth testing of systems and provide post-implementation support.
- Evaluate event outcomes and propose strategic adjustments to technology support.
- Refine process workflows and optimize user experience.
- Track new features and enhancements, assessing their business value.
- Continuously improve user experience and staff efficiency.
Requirements
- Associate or Bachelor's degree, or equivalent experience.
- One to three years of relevant experience.
- Proficiency in event management tools; Cvent experience strongly preferred.
- Familiarity with mobile apps, webinar platforms, and lead capture software.
- Proven ability to use, teach, and troubleshoot a variety of software applications.
- Ability to master new systems quickly and research a wide range of issues.
- Experience with, or exposure to, project management and vendor management.
- Calm under pressure with strong problem-solving abilities and clear communication.
- Strong sense of ownership and pride in executing a flawless event.
- Self-starter with exceptional attention to detail.
- Continuous improvement mindset to optimize processes and systems.
- Ability to stand for long periods and lift equipment up to 50 lbs.
- Willingness to work evenings and weekends as dictated by the events calendar.
- Possible travel up to 30%, including international travel.
Skills
- Event management tools
- Cvent
- Mobile apps
- Webinar platforms
- Lead capture software
- Software application troubleshooting
- Project management
- Vendor management
- Problem-solving
- Communication
- Attention to detail
Experience Level
- 1-3 years
Education Level
- Associate's degree
- Bachelor's degree
- Equivalent experience
About the Company
- At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.
- We’re doing work that matters. Help us solve what others can’t.