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About the Role
As the full-time Selling Team Leader, you will support the Store Team Leader in developing and implementing business strategy and leading daily store operations. Your focus will be on training and coaching the team to achieve high performance, deliver an unforgettable guest experience, meet sales goals, maintain merchandising standards, and ensure operational excellence, all while representing company values.
Responsibilities
- Drive sales by maximizing fitting room and salesfloor productivity and building guest loyalty through a best-in-class guest experience.
- Analyze reporting and daily trends to make strategic business decisions and contribute to the store's financial success.
- Develop short and long-term business plans to drive key KPIs.
- Motivate and inspire the team by embodying AEO's core values and holding them accountable to customer service standards.
- Recruit and hire strong talent to meet business needs.
- Train and develop the team to ensure outstanding customer service.
- Provide ongoing performance feedback through real-time coaching.
- Prioritize team touch bases, development plans, and performance reviews.
- Drive associate engagement by celebrating team performance.
- Execute and innovate daily operational procedures.
- Support the team in maintaining visual merchandising standards.
- Ensure fitting rooms are guest-ready and meet brand standards.
- Maintain store safety standards.
- Adhere to Asset Protection standards, policies, and procedures.
Requirements
- Love for AE and Aerie products.
- Previous retail management experience.
- Ability to multi-task with attention to detail, strong priority-setting, and time management skills.
- Experience leading and developing teams.
- General understanding of employment law.
- Business acumen.
- Flexible availability to work when the guest shops.
Skills
- Sales driving
- Team leadership
- Coaching
- Talent recruitment
- Training and development
- Teamwork
- Performance feedback
- Operational execution
- Visual merchandising
- Asset protection
- Business strategy implementation
Location
- In-store
Work Type
- Full-time
Experience Level
- Retail management
Benefits
- 40% off product at AE & Aerie year-round
- Additional seasonal discounts
- Opportunities for development
- Chance to learn new skills
- Potential for career advancement
- Participation in store contests for prizes
About the Company
- Aerie is a fast-growing lifestyle brand offering intimates, apparel, activewear, and swim collections, built on a platform of power, positivity, and no photo retouching, inspiring people to love their real selves.
- The #AerieREAL™ movement advocates for body positivity and the empowerment of all women.
- AEO is committed to creating swimsuits, bras, and underwear with materials made from recycled polyester, recycled nylon fabric or sustainably sourced cotton through their Real Good promise.
Equal Opportunity
- AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws.
- AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation.
- This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge.
- AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.