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About the Role
The Restaurant General Manager (RGM) will take hands-on responsibility for the day-to-day operations of an assigned Taco Bell restaurant, working closely with Assistant Managers and Shift Managers. This role involves maintaining initiatives in interviewing, hiring, training staff, conducting performance reviews, optimizing restaurant financials, and ensuring high levels of product quality and customer service.
Responsibilities
- Ensuring all staff members complete all assigned duties and serve safe, quality food in a friendly manner
- Ensuring that the restaurant is a safe place for Team Members to work and customers to visit
- Addressing and resolving customer complaints quickly and professionally
- Following all cash, security, inventory and labor policies and procedures and ensuring that staff members do the same
- Handling difficult HR issues as they arise, including disciplinary write-ups and terminations
- Taking an entrepreneurial “ownership” approach to the management of your restaurant
- Ensuring that payroll is running smoothly and that all hours are correctly recorded and communicating with the payroll department at our home office
Requirements
- Self-motivated, ambitious and outgoing
- Excellent team-based leadership skills
- Excellent customer service, verbal and written communication skills
- Proven track record of P&L accountability
- Ability to lead by example and to convey a sense of urgency to staff members concerning all aspects of the business
- Basic computer proficiency, particularly email and laptop
- Background checks are run on all management employees
- Must have a reliable transportation
Benefits
- 401(k) with company matching
- Paid time off
- Bonus eligible position
- Dental insurance
- Health insurance
- Vision insurance
About the Company
- You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.