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About the Role

The Identity & Access Management team owns our authentication and access control platform, including APIs, libraries, services, and data stores. This team builds the system that other engineering teams integrate with to control access within their product areas. The role is situated between platform engineering and product, with systems that sit in front of every dashboard, API, and piece of customer data, making reliability and security posture critical.

Responsibilities

Partner with product manager to assess customer needs, co-create the roadmap, and own delivery.
Balance large investments with customer requests, ensuring predictable team delivery.
Guide the team through architectural decisions and technical design for the granular access control framework.
Hire and onboard engineers, coach them, and evolve team norms and delivery cadence.
Monitor SLOs, SLAs, and system health in production, taking timely action to meet reliability goals.
Work with security and compliance partners on reviews, audits, and customer commitments.

Requirements

Empathy for customers and engineers.
Strong product sense, holding both technical and product viewpoints.
Familiarity with enterprise software and security-conscious customer expectations for access control, authentication, and auditability.
Experience shaping team operations and its connection to dependent engineers.
Ability to partner with a PM to define and execute a roadmap considering trade-offs, customer commitments, corporate/compliance requirements, and product strategy.
Technical depth to assess risk in design reviews, understand critical code paths, and evaluate engineering trade-offs.
Direct experience managing engineers, including nurturing career growth, increasing proficiency, and holding accountable to expectations.
Strong background in partnering with recruiting, making hiring decisions, closing hires, and building a diverse and inclusive team.
Experience building platform capabilities for adoption by other engineering teams, driving adoption through collaboration and negotiation, and managing dependencies across product and infrastructure teams.

Skills

Authentication
Access control
APIs
Libraries
Services
Data stores
Platform engineering
Product management
Reliability
Security posture
Granular access control
SSO
SCIM
Service account scoping
SLOs
SLAs
System health monitoring
Security reviews
Compliance audits

Location

Remote

Work Type

Remote
Hybrid

Experience Level

Management experience
Engineering management experience

Salary/Compensations

$175,400.00 - $283,800.00/yr

Benefits

Restricted stock units
Bonus
Employee benefits may be found here.

About the Company

Palo Alto Networks® is united by a shared mission to protect our digital way of life, thriving at the intersection of innovation and impact.
We solve real-world problems with cutting-edge technology and bold thinking.
Chronosphere, a Palo Alto Networks company, is the observability platform built for control in the modern, containerized world.
Chronosphere empowers customers by reducing complexity, optimizing costs, and remediating issues faster.
Chronosphere reduces data volumes and associated costs by 84% on average while saving developers thousands of hours.
Chronosphere is trusted by the world's most innovative brands, including DoorDash, Affirm, and Zillow.

Equal Opportunity

Palo Alto Networks is an equal opportunity employer.
We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
We are committed to providing reasonable accommodations for all qualified individuals with a disability.
All your information will be kept confidential according to EEO guidelines.