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About the Role
Serve as a trusted technical advisor to public sector clients, enabling them to successfully adopt, integrate, scale, and optimize Palo Alto Networks' security solutions. Bridge the gap between agency mission objectives and cybersecurity capabilities to drive mission success and enhance national resilience.
Responsibilities
- Serve as the Subject Matter Expert (SME) on Palo Alto Networks' security portfolio for Public Sector clients.
- Guide agency architects, SOC leads, and IT directors through complex deployments, technical requirements, custom automation scripting, and tailored operational guidance.
- Ensure security solutions align with public sector compliance and security frameworks (FedRAMP, NIST SP 800-53, FISMA, CMMC, Zero Trust Architecture).
- Partner with internal Product, Engineering, and Public Sector Sales/Solutions Engineering teams to represent customer requirements and influence product roadmaps.
- Facilitate resolution for high-severity, mission-critical incidents.
- Translate technical solutions, edge-case fixes, and deployment patterns into standardized knowledge base articles, deployment guides, and playbook templates.
- Conduct architectural reviews and maturity assessments to ensure customer SOC environments fully leverage XDR, SIEM, SOAR, and Cloud Security capabilities.
- Automate security response workflows to reduce Mean Time to Respond (MTTR) within highly regulated networks.
Requirements
- 5+ years of experience in Security Operations (SOC), Security Engineering, or Cyber Incident Response within SIEM, SOAR, SOC, and/or XDR/EDR environments.
- Demonstrated understanding of federal, state, or defense agency IT environments, procurement workflows, and public sector compliance frameworks (NIST, FISMA, FedRAMP, CMMC, DoD Cloud Computing SRG).
- Familiarity with multicloud technologies (AWS GovCloud, Azure Government, GCP) and public sector cloud security use cases.
- Proficiency in scripting with Python and/or JavaScript for API integrations and security orchestration automation.
- Proven capability in customer-facing roles, managing public sector technical stakeholders.
- Strong inter-agency relationship building skills.
- Ability to communicate complex cybersecurity concepts to diverse audiences.
- Ability to thrive in a fast-paced environment, managing multiple priority agency initiatives under pressure.
Skills
- Security Operations (SOC)
- Security Engineering
- Cyber Incident Response
- SIEM
- SOAR
- XDR/EDR
- Public Sector Compliance Frameworks (NIST, FISMA, FedRAMP, CMMC, DoD Cloud Computing SRG)
- Multicloud technologies (AWS GovCloud, Azure Government, GCP)
- Public sector cloud security
- Python scripting
- JavaScript scripting
- API integrations
- Security orchestration automation
- Stakeholder Management
- Relationship Building
- Communication
- Agility
- Execution
- Attack Surface Management (ASM)
- Cloud Native Application Protection Platforms (CNAPP)
- Zero Trust Network Access (ZTNA)
Location
- Remote
Work Type
- Remote
- Hybrid
Experience Level
- 5+ years
Education Level
- CISSP
- CISM
- CCSP
- Palo Alto Networks Certified Network Security Consultant (PCNSC)
- Palo Alto Networks Certified Security Automation Engineer (PCSAE)
Salary/Compensations
- $86,400.00 - $139,700.00/yr
Benefits
- Restricted stock units
- Bonus
About the Company
- Palo Alto Networks is united by a shared mission to protect our digital way of life.
- We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
- We are trailblazers that dream big, take risks, and challenge cybersecurity’s status quo.
- We are committed to providing reasonable accommodations for all qualified individuals with a disability.
Equal Opportunity
- Palo Alto Networks is an equal opportunity employer.
- We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
- All your information will be kept confidential according to EEO guidelines.