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About the Role

The Solutions Consultant is an evolution of the traditional Sales Engineering role, aligning with how we best serve customers by understanding their environment, providing solution guidance, and ensuring value realization in their investment with Palo Alto Networks. This role drives technical leadership and guides customers through their security transformation journeys, defining technical solutions that secure a customer’s key business imperatives. You will take end-to-end technical ownership of your accounts, ensuring solution fit, deployment quality, adoption, and ongoing technical health throughout the customer lifecycle, evangelizing our industry leadership in on-prem, cloud, and security operations services.

Responsibilities

Meet and exceed sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.
Conduct foundational discovery using structured thinking and technical expertise to understand and articulate the technical priorities of prospects and customers.
Identify technical stakeholders and cultivate relationships with key personas to build and drive a security architecture transformation roadmap.
Use an understanding of key customer business requirements to position, demonstrate, and create high-level designs across the entire Palo Alto Networks portfolio, creating business value for customers.
Lead successful technical validation efforts based on best practices to ensure a technical win in assigned opportunities.
Promote specific, focused solutions that include Palo Alto Networks technologies and align with professional services to support initial customer outcomes and ensure successful product adoption.
Support project-specific technical ownership and serve as a supportive technical advisor for assigned accounts, ensuring solution validation, deployment readiness, and initial product adoption while maintaining feature alignment and immediate technical health of individual projects, resulting in strong customer relationships.
Monitor customer usage and outcomes to help identify optimization opportunities and potential risks, partnering with account teams and other technical experts to re-engage customers and support continued value from Palo Alto Networks solutions.
Navigate the internal cross-functional landscape, collaborating with Professional Services, Customer Success, Specialists, Channel partners, and Support teams to help align strategies, remove obstacles, and contribute to a one-team approach that supports a seamless, outcome-driven journey across the customer lifecycle.
Demonstrate professional presence and strong communication skills to guide customer decision-making through impactful technical engagements, standard product briefings, feature-focused demonstrations, and workshops that translate complex security concepts into clear technical capability.
Maintain foundational knowledge of direct competitors while presenting the value of the Palo Alto Networks platform, clearly differentiating its features, and supporting customer strategy through standard positioning and technical advocacy.
Learn continuously to develop technical and professional skills that support customer success, while engaging with the Solutions Consultant community and participating in internal knowledge-sharing opportunities.

Requirements

3+ years technical pre-sales experience required.
Previous experience selling, implementing, or managing SaaS offerings is strongly preferred.
Demonstrated ability to meet or exceed performance goals.
Experience in influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role.
Experience collaboratively creating and delivering standardized technical presentations, workshops, or technical validation engagements under structured guidance for standard customer accounts.
Experience in complex sales with long sales cycles, multiple buying centers, and multi-product solutions is preferred.
Experience assisting a customer support-like function to ensure the successful implementation and adoption of sold solutions is strongly preferred.
Driven by technical curiosity to self-develop skills in emerging domains, utilizing high AI fluency to elevate work quality and accelerate outcomes.

Skills

Networking
Network Security
Cybersecurity
Private/Public Cloud Security
SOC/Endpoint
SASE
AI Security

Location

Remote

Work Type

Remote
Hybrid

Experience Level

3+ years

Salary/Compensations

$206,400.00 - $283,800.00/yr

Benefits

Restricted stock units
Bonus

About the Company

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life.
We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry.
This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion.
We weave AI into the fabric of everything we do and use it to augment the impact every individual can have.
Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together.
You will be part of a culture that values trust, accountability, and shared success where your work truly matters.
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo.
It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

Equal Opportunity

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer.
We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.