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About the Role
As a Cortex Transformation Engineer, you are a critical part of the Global Transformation Practice, ensuring our enterprise customers undergo a flawless migration and security operations transformation to modern platforms. Operating within a synchronized global model, you will own the end-to-end customer transition lifecycle, compressed into a high-velocity sprint. You will combine deep technical engineering acumen with exceptional customer-facing delivery to execute data cutovers, lead immersive operational workshops, and demonstrate quantifiable business value to customer security leadership.
Responsibilities
- Execute the technical migration of customer environments from legacy to modern platforms.
- Own policy mappings, data retention configurations, API setups, and log ingestion validations against Palo Alto Networks "Golden Standard" design templates.
- Run practitioner-focused "Day in the Life" (DITL) workshops.
- Educate customer teams on native platform workflows, alert triage, incident response, Agentic-AI and automated playbooks using both 1-on-1 and cohort-based delivery models.
- Lead highly structured Value Realization sessions with customer technical stakeholders.
- Leverage native platform dashboards to mathematically demonstrate ROI, security efficacy and operational efficiency to secure formal project sign-off and customer delight.
Requirements
- Professional-level technical acumen with security operations infrastructure, cloud migrations, or technical consulting.
- Hands-on expertise with the Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata) or direct competitive migration experience.
- Strong technical background in security automation, including execution of CLI scripting, Python, and REST APIs for bulk policy configuration and data modeling.
- Excellent customer-facing communication skills with a proven ability to run technical workshops and maintain strong executive presence.
- A "scale mindset" with a focus on using artificial intelligence and automation, developing reusable playbook concepts, and authoring technical documentation.
Skills
- Security operations infrastructure
- Cloud migrations
- Technical consulting
- Palo Alto Networks portfolio (Cortex XDR/XSIAM, Prisma Cloud, or Strata)
- Security automation
- CLI scripting
- Python
- REST APIs
- Customer-facing communication
- Technical workshops
- Executive presence
- Artificial intelligence
- Automation
- Playbook development
- Technical documentation
Work Type
- Full-time
- In-office
About the Company
- At Palo Alto Networks®, everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
- We have the vision of a world where each day is safer and more secure than the one before.
- We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
- We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Equal Opportunity
- Palo Alto Networks is an equal opportunity employer.
- We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
- All your information will be kept confidential according to EEO guidelines.