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About the Role
Ozanam Hall of Queens is seeking a creative, compassionate, results-driven, and relationship-oriented leader to drive census growth, develop referral partnerships, oversee the admissions process, and deliver exceptional service. The ideal candidate is a hands-on professional committed to our mission of compassionate, resident-centered care.
Responsibilities
- Lead and oversee the Admissions and Marketing functions, ensuring an efficient and customer-focused admissions process.
- Develop and implement marketing and census growth strategies to achieve occupancy and admissions goals.
- Establish and maintain strong relationships with hospitals, physicians, discharge planners, case managers, home health and hospice agencies, senior living communities, senior centers, and other referral sources.
- Coordinate referrals and admissions while ensuring strong customer, referral source, and payer satisfaction.
- Monitor referrals, admissions, census, payer mix, and market trends to identify opportunities for growth.
- Lead and support the Admissions/Marketing team, fostering accountability, collaboration, and excellent customer service.
- Maintain accurate admissions and marketing reports and provide regular updates to administration and leadership.
Requirements
- Nursing License or Bachelors Degree in healthcare management, marketing, nursing or related field required.
- Minimum 3 years of admissions experience in a skilled nursing facility, subacute rehabilitation, or healthcare setting.
- Experience in healthcare marketing, business development, referral development, or public relations preferred.
- RN, LPN, Social Work, or other clinical/healthcare experience is a plus.
- Demonstrated leadership and management skills with the ability to motivate and develop a team.
- Proven ability to build and maintain strong professional and community relationships.
- Knowledge of Medicare, Medicaid, managed care, HMO, and commercial insurance.
Location
- Bayside Queens
Work Type
- Full-time
Experience Level
- Minimum 3 years of admissions experience
Education Level
- Nursing License
- Bachelors Degree in healthcare management, marketing, nursing or related field
Salary/Compensations
- $115K to $125K annually
Benefits
- Competitive Compensation
- Health (Aetna) and HSA with employer contribution
- Fully paid Dental and Vision insurance
- Benefits available 1st of the mo. following 30 days
- Student Loan Forgiveness Guidance
- Flexible Spending Account and supplemental insurances
- Retirement Plan, Life and Disability Insurance
About the Company
- Ozanam Hall of Queens Nursing home in Bayside Queens is a not-for-profit Rehabilitation and Long Term Care Facility served by the Carmelite Sisters for the Aged and Infirm.
- Ozanam Hall is a Catholic, faith-based home guided by the mission to bring dignity and quality of life to the care of seniors, where "The Difference is Love".
- We are committed to promote the quality of life of our elderly.
- At Ozanam Hall, admissions and marketing are about more than census—they are about connecting residents and families with quality care in a compassionate, welcoming environment.
- The Admissions & Marketing Director is expected to embody and promote the mission and core values of the Carmelite Sisters for the Aged and Infirm: Sanctity of Life, Hospitality, Shared Commitment, and Compassion.
Equal Opportunity
- Ozanam Hall is an Equal Opportunity Employer and adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.