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About the Role
Own the vision, strategy, and roadmap for Coast's next generation of AI-powered expense management products. Turn fleets that already trust Coast for fuel spend into customers who run all of their company spend through Coast by identifying and addressing barriers. Partner with engineering, design, data, and cross-functional stakeholders to build intelligent experiences that help customers save money, reduce risk, and eliminate manual work. Own problems end-to-end and make consequential decisions. This role blends AI-native product development and deep product sense.
Responsibilities
- Perform up-front discovery through user interviews, competitive research, data analysis, etc. and present findings to the corporate spend team with conviction and rigor
- Marry customer insights with technical possibilities, crafting intuitive user experiences that abstract away complexity
- Drive high-velocity execution with a world-class team of engineers and designers, balancing principled intuition with data-driven decision making
- Prototype rapidly using tools like Claude or ChatGPT to accelerate the product development lifecycle and fast-forward to production-ready products
- Improve our AI-driven product development process
- Craft messaging around upcoming features that resonates with users
- Enable sales and marketing teams to effectively communicate with and win with customers
- Stay deeply plugged into AI research, industry trends, and emergent applications, filtering signal from noise and applying it creatively to Coast’s product
Requirements
- BA/BS in a technical or analytical field (e.g. Computer Science, Engineering, Mathematics, Physics, Applied Sciences)
- Minimum 6 years of product management or adjacent product-building experience
- Strong product judgment and first-principles thinking across complex workflows, data products, integrations, and user experiences
- World-class design & product taste
- AI fluency and passion, demonstrated through hands-on experience building AI features, prototypes, or side projects, plus an understanding of evaluation, retrieval, latency, cost, safety, and accuracy tradeoffs
- Comfort collaborating in technical environments (Figma, Git) and using modern prototyping tools (e.g., Claude Code, Cursor)
- Fluency with experimentation and product metrics, plus strong instincts for when qualitative customer discovery is required
- Proven ability to lead cross-functional teams with urgency and ownership, set direction, make tradeoffs, and deliver measurable outcomes
- Excellent communication and storytelling skills, with the ability to translate between subject matter experts, technical teams, and non-technical stakeholders
- Shameless curiosity, a propensity to question things deeply
- Extreme speed and clarity
Skills
- AI-powered expense management
- AI-native product development
- LLM-powered workflows
- Human-in-the-loop design
- Product strategy
- Roadmap development
- User interviews
- Competitive research
- Data analysis
- Customer insights
- Technical possibilities
- User experience design
- High-velocity execution
- Data-driven decision making
- Prototyping
- Claude
- ChatGPT
- AI-driven product development process
- Messaging
- Sales enablement
- Marketing enablement
- AI research
- Industry trends
- Emergent applications
- Figma
- Git
- Claude Code
- Cursor
- Experimentation
- Product metrics
- Customer discovery
- Cross-functional team leadership
- Communication
- Storytelling
Location
- New York City
Work Type
- In-person
- Hybrid (3-4 days a week)
Experience Level
- Staff
Education Level
- BA/BS in a technical or analytical field
Salary/Compensations
- $205,000—$230,000 USD
Benefits
- Competitive salary and equity
- Company-sponsored 401(k)
- Medical, dental, and vision insurance
- Flexible paid time off (vacation, personal well being, paid holidays)
- Paid parental leave
- $400 accessories allowance
- Education stipend
- Tools to help manage your financial wellness, including webinar, and access to an equity tax advisory service
- Free lunch on Fridays
About the Company
- Coast is building the smart financial infrastructure powering America's fleets.
- AI is fundamentally changing how fleets run their financial operations, and Coast is shaping the tools this new era requires.
- Founded in 2020, Coast has become the payments and expense management platform of choice for the 500,000 fleets and 40 million vehicles that keep the country moving by giving fleet owners and operators control, visibility, and trust over how their businesses spend.
- In an industry where complexity is the norm, Coast is building simple, opinionated, and focused software that field owners, managers, and workers actually want to use.
- Every member of the fully co-located team is a builder who demonstrates high agency, ownership, and urgency every day.
- Coast cares deeply about bringing modern, well-crafted tools to the trades; an industry that's been underserved for too long.
- This mindset drives everything Coast does, from product decisions to hiring choices.