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About the Role

The Evaluation Manager is a key member of the Research, Data and Evaluation team, responsible for designing and implementing program evaluation, data collection, and analysis strategies. This role directly supervises the Program Data Coordinator and drives learning opportunities to improve programs, inform direction, and verify assumptions. The primary focus is to evaluate and uplift program impacts to increase efficiency, inform program growth, and support diverse client communities.

Responsibilities

Leads/co-leads conversations with program and admin team leaders to assess, design and analyze impact in programs and grants.
Manages the production of data insights that tell a story and provide suggestions for action-planning across departments.
Facilitates and supports the design of impact related, external facing presentations.
Manages multiple evaluation projects simultaneously and prioritizes time and workload effectively.
Responsible for overseeing and coordinating the daily workflow and activities of the team.
Monitors team’s tasks and projects, distributes workload across team in a timely and comprehensive manner.
Provides ongoing feedback, coaching, and training to staff members to enhance their skills and performance.
Continuously seeks opportunities for improvement in processes and outcomes.
Facilitates change management within the team.
Utilizes organizational impact evaluation framework and ensures that all programs have systems in place to analyze and interpret impact, informing program improvements and design.
Collaborates with program teams to ensure that program evaluations are in alignment with grant/funder requirements and program goals.
Optimizes client surveys to ensure high-quality feedback loops for program growth.
Designs and implements high-quality evaluations and analysis for new programs or initiatives.
Conducts and analyzes interviews and focus groups with internal and external stakeholders.
Supports program teams in incorporating quantitative and qualitative evaluation findings into grant/funder reports.
Oversees the production of research deliverables, including detailed reports, succinct one-pagers, and background research for funding proposals.
Leads/co-leads the development of data dashboards to provide the necessary data outputs for tracking and measuring impact.
Oversees the analysis of quantitative and qualitative program data to identify trends, inform program implementation, and ensure alignment with Children’s Council’s strategic plan and program goals.
Manages ad-hoc research, data, evaluation, and special projects with effective delegation to the Program Data Coordinator.
Disseminates and creates organization-wide learning opportunities related to data and evaluation learnings.
Ensures agency-wide adoption of evaluation frameworks and data best practices.
Shapes program improvement and growth by offering data insights and relevant evaluation findings.
Provides feedback on evaluation opportunities for new funding sources and grant applications.
Builds capacity for data-driven decision making in program and administrative teams.

Requirements

Bachelor’s Degree required. BA in Social Sciences preferred (e.g. public health/policy, education, social work). Non-profit/Public service-related Bachelors acceptable.
At least three years of evaluation and data analysis experience.
Experience leading or supervising a small team.
Experience collecting, analyzing and reporting impact evaluation data.
Experience designing and analyzing surveys (SurveyMonkey, Google Forms, Microsoft Forms).
Experience creating evaluation reports, dashboards, and visual summaries (PowerBI, PowerPoint).
Demonstrated success in cross-team collaboration and program evaluation.
Excellent written and verbal communication skills.
Excellent problem-solving and project management skills.
Experience with Salesforce CRM systems a plus.
Experience using project management platforms (Asana) a plus.
Manual dexterity to use a telephone, computer and other office equipment.
Ability to hear and understand speech at normal room levels, and on the telephone.
Mental acuity to perform the essential functions of this position.
All offers of employment are contingent upon successfully completing a background check.

Skills

Evaluation
Data Analysis
Leadership
Communication
Project Management
Survey Design
Data Visualization
Cross-team Collaboration
Problem-solving
Salesforce CRM
Asana

Location

San Francisco

Work Type

Full Time
Hybrid

Experience Level

3+ years of evaluation and data analysis experience
Experience leading or supervising a small team

Education Level

Bachelor's Degree

Salary/Compensations

$97,306 - $111,785 Annually

Benefits

Family-friendly workplace
Competitive pay
Industry leading benefits package
Generous Medical coverage for staff, including paid medical plan deductibles, copays and out-of-pocket maximums.
Dental, Vision, Chiropractic & Acupuncture, Life, LTD and AD&D coverage.
Voluntary benefits that include Supplement Life, Accident, Critical Illness, and Pet Insurance.
401(k) retirement plan with a generous employer match.
Pre-tax Flexible Spending Accounts, Health Savings Account and Commuter Benefit programs.
Generous paid time off package, including 14 paid holidays + a floating holiday for your Birthday.
Ongoing training and professional development for all staff.
Tuition Reimbursement.

About the Company

Children’s Council of SF is committed to building a staff that is rich with cultural, social and experiential diversity. Candidates who want to join us on this journey and who can uniquely contribute to that goal are encouraged to apply.

Equal Opportunity

Children’s Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices are in alignment with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability or sexual orientation.