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About the Role
Serve as a trusted advisor to People Partners, managers, and business leaders by providing expert guidance on a broad range of employee relations matters and delivering consistent, compliant, and employee-centered solutions across multiple jurisdictions in the EMEA region. Partner closely with Legal, Compliance, and other stakeholders to manage complex workplace matters, mitigate organizational risk, and promote fair, equitable, and legally compliant employment practices.
Responsibilities
- Serve as a trusted strategic advisor to People Partners, business leaders, and managers across the EMEA region, providing consultation on complex employee relations matters.
- Lead and manage a broad portfolio of employee relations matters across multiple jurisdictions, including investigations, performance management, misconduct, grievances, disciplinary actions, conflict, organizational change, and separations.
- Exercise sound judgment to assess risk, identify appropriate resolution strategies, and provide practical recommendations.
- Partner proactively with Legal, Compliance, and regional stakeholders to ensure employee relations decisions are legally defensible, ethically sound, and aligned with company policies.
- Support the localization, implementation, and continuous improvement of global employee relations programs, policies, and frameworks.
- Identify emerging employee relations risks and trends, recommending mitigation strategies and escalating complex matters.
- Lead or support complex workplace investigations, ensuring fair, impartial, objective, thorough, and timely processes.
- Ensure comprehensive and compliant case documentation, maintaining accurate records.
- Drive continuous improvement of employee relations operations by identifying opportunities to enhance case management, governance, reporting, and service delivery.
- Support the implementation and governance of global employee relations policies, standard operating procedures, and compliance frameworks.
- Contribute to the development, continuous evaluation, and evolution of ER policies.
- Monitor legislative developments, evolving case law, and regulatory changes across EMEA, translating legal developments into practical guidance.
- Identify patterns, recurring themes, and organizational risks through case analysis, escalating significant trends and recommending preventive actions.
- Partner with Legal and regional stakeholders to support Works Councils, TUPE, collective consultation, labor inspections, restructures, and other jurisdiction-specific employment relations requirements.
- Build trusted partnerships with People Partners, Legal, Compliance, People Support, and business leaders.
- Provide expert consultation and coaching to managers on complex employee relations matters.
- Champion fair, inclusive, and employee-centered practices by fostering consistency, transparency, and equitable application of employment policies.
- Develop and enhance manager toolkits, guidance materials, and communications.
- Leverage HR technology platforms, including ServiceNow and AI-enabled solutions, to improve case management, operational efficiency, knowledge sharing, and service delivery.
- Contribute regional insights, best practices, and lessons learned to the Global Employee Relations Center of Excellence.
- Maintain accurate, complete, and confidential employee relations documentation.
- Analyze employee relations metrics, case trends, and workforce insights to identify emerging risks and inform strategic decision-making.
- Develop meaningful reports, dashboards, and executive-level insights.
- Utilize data analytics and emerging technologies to identify trends, improve operational efficiency, and support evidence-based recommendations.
Requirements
- Bachelor's degree in Human Resources, Employment Law, Organizational Psychology, Business Administration, or a related discipline; equivalent combination of education and progressive professional experience will be considered.
- Five or more years of progressive experience in Employee Relations, Human Resources, Employment Law, or Compliance, with demonstrated responsibility for managing complex employee relations matters across multiple EMEA jurisdictions.
- Proven expertise in leading workplace investigations and advising on a broad range of employee relations matters, including performance management, disciplinary actions, grievances, misconduct, workplace conflict, organizational change, restructures, and employment separations.
- Strong knowledge of employment legislation, regulatory frameworks, and employee relations practices across one or more EMEA countries.
- Demonstrated ability to assess organizational and legal risk, exercise sound judgment, and deliver balanced, business-focused recommendations.
- Exceptional consultation, influencing, and stakeholder management skills.
- Experience operating successfully within complex, global, matrixed, and multicultural organizations.
- Strong analytical, critical thinking, and problem-solving capabilities.
- Demonstrated commitment to confidentiality, integrity, and ethical decision-making.
- Proficiency with HR technologies, case management systems, and AI-enabled tools.
Skills
- Employee Relations Advisory
- Workplace Investigations
- Performance Management
- Disciplinary Actions
- Grievances
- Misconduct
- Workplace Conflict
- Organizational Change
- Employment Separations
- Risk Assessment
- Legal Compliance
- Stakeholder Management
- HR Technology Platforms
- ServiceNow
- AI-enabled Solutions
- Data Analysis
- Critical Thinking
- Problem-Solving
- Confidentiality
- Integrity
- Ethical Decision-Making
- Works Councils
- TUPE
- Collective Consultation
- Labor Inspections
- Restructures
- Cross-border Employee Relations
- Regulatory Compliance
- Case Management
- Knowledge Sharing
- Reporting
- Continuous Improvement
Location
- EMEA region
Work Type
- Full-time
Experience Level
- Five or more years of progressive experience
Education Level
- Bachelor's degree in Human Resources, Employment Law, Organizational Psychology, Business Administration, or a related discipline
About the Company
- Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action.
- Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
- At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities.
- We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Equal Opportunity
- We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.