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About the Role
We are seeking a Senior Account Supervisor (SAS) to join our Technology practice. This role is integral to supporting a major client, focusing on communications at the intersection of technology, business, and society, particularly with advances in AI and semiconductors. The ideal candidate will translate complex technologies into clear narratives, shape conversations, provide strategic counsel, and manage teams to deliver impactful work.
Responsibilities
- Provide top-tier client service, building trust and unlocking growth opportunities.
- Help lead operational and financial performance of account teams, delivering quality work and effective processes, and ensuring client requests are handled in a timely and strategic fashion.
- Drive communications plans and launch strategies, including events.
- Oversee the development of product messaging and executive talking points for launches.
- Liaise with colleagues across specialties and disciplines to successfully complete integrated projects.
- Research trends to proactively counsel clients on their messaging and thought leadership.
- Demonstrate very advanced writing skills and supervise writing of others.
- Lead junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, conducting reviews, and overseeing their professional development.
- Understanding of and ability to help operationalize the use of AI across the team.
- Lead new business development, RFP responses, and client acquisitions.
Requirements
- A bachelor’s degree in a relevant field (public relations, communications, English, journalism, advertising, business) or equivalent work experience.
- At least five years’ experience in communications or public relations, preferably in an agency setting.
- Able to work a hybrid schedule (3x a week) in our Austin or Dallas office.
- Willingness to travel.
- At least five years of experience working in the corporate communications space, preferably with technology clients with experience in AI-focused comms.
- Have relationships with tech, business, and local media.
- Excellent storytelling skills, and ability to provide sound, level-appropriate media counsel with all levels of client contacts.
- Have a deep understanding of product and business-focused launch strategies and a track record of telling both product and business innovation stories.
- Have managed the budgets and team on sizable pieces of business to achieve client goals.
- Have written strategic media plans and a variety of media materials with limited oversight.
- Proven account management and team leadership skills.
- Solutions-oriented and collaborative mindset.
Skills
- Storytelling
- Trend spotting
- Creative thinking
- Media relations
- Strategic thinking
- Team leadership
- AI
- Product messaging
- Executive talking points
- Client service
- Account management
Location
- Austin
- Dallas
Work Type
- Hybrid
- Full-time
Experience Level
- Senior
- At least five years
Education Level
- Bachelor's degree in a relevant field or equivalent work experience
Salary/Compensations
- $80,000 - $115,000 per year
Benefits
- Medical and dental insurance
- Vision
- 401K
- Life insurance
- Disability insurance
- Paid time off
- Travel assistance
- Wellness programming
- Annual bonuses
- Paid Time Off policy
About the Company
- We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
- Our global Technology practice sits at the nexus point of innovative, integrated campaigns for technologies that impact consumers, society, and our way of life.
- We’re looking for communicators that are passionate about telling deep, impactful stories at this intersection, using creativity, analytics, and media relations skills to move conversations forward in a meaningful way.
Equal Opportunity
- DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.