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About the Role
We are looking for an experienced social client service lead who thrives off of conceiving ideas, selling them in, and assembling agency resources to make them a reality. This person must possess strong creative abilities and social media knowledge, confidently engage with top executives to push ideas, shape opinions, and bring ideas to life. As a VP, you will be an integral part of a team leading a consumer health brand, introducing clients to the power of building compelling stories, social strategies, and experiences, all directed by data and technology. You will be a social strategy champion who knows how to launch an effective influencer campaign or annual strategy.
Responsibilities
- Act as day-to-day contact for senior-level social clients and develop deep relationships, providing strategic solutions on everything digital – including social and influencer
- Exhibit solid understanding of key client information including general business strategy, industry issues, products and services offered, key customers, competitors
- Lead multiple workstreams from strategy through execution; manage teams
- Liaise and collaborate with internal teams and external agency partners; communicate cross-discipline deliverables and expectations
- Spot opportunities for growth to drive additional revenue
- Stay current on the latest social technology, functionality, and influencer integrations to serve as a go-to resource for the client and internal team
- Serve as a mentor and escalation point for junior staff and trusted advisor for senior staff
- Exhibit an understanding of the components of large integrated marketing campaigns, such as advertising, paid media, social, and issue advocacy
- Display strong knowledge of the marketing mix, and the role each channel plays in the success of a campaign
Requirements
- At least 8 years of relevant experience in digital marketing and communications
- Bachelor’s degree or equivalent work experience
- Experienced digital client service lead for a global brand
- Agency experience is a plus
- A demonstrated track record of developing and executing social strategies and programs that have driven tangible results.
- Experience working with paid media, analytics, planning, technology, editorial and creative teams to build effective strategies and experiences
- Familiarity with analytics and reporting across earned, owned, and paid platforms
- Skill in leading a team and inspiring junior staff
- Accountability to reliably take ownership of work and responsibilities
- Polished, innovative, collaborative, and a strong operational leader
Skills
- Social media
- Client service
- Creative abilities
- Influencer campaign strategy
- Digital marketing
- Communications
- Paid media
- Analytics
- Planning
- Technology
- Editorial
- Creative
- Reporting
- Team leadership
Experience Level
- 8+ years
Education Level
- Bachelor's degree or equivalent work experience
Salary/Compensations
- $105,000-150,000 a year
Benefits
- Medical and dental insurance
- Vision
- 401K
- Life insurance
- Disability insurance
- Paid time off
- Travel assistance
- Wellness programming
- Annual bonuses
About the Company
- Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration, and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.
Equal Opportunity
- DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.