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About the Role
Cartier is building a talent pool for potential upcoming Sales Associate opportunities within its luxurious retail boutiques across London. This role is for individuals passionate about luxury Watches and Jewellery who aspire to deliver unparalleled client experiences.
Responsibilities
- Ensures a unique and exceptional client experience.
- Adapts according to client(s) needs and motivations.
- Strives to always improve and surprise the client(s).
- Deals with ease during negotiations and objections.
- Transmits the passion and values of the Maison.
- Acts as the privileged contact for the client(s) in case of After Sales.
- Meets individual and boutique targets, both quantitative and qualitative.
- Cultivates strong client relationships and develops client loyalty.
- Efficiently develops the client portfolio.
- Execute targeted CRM actions.
- Engage in client events and acts as an Ambassador of the Maison.
- Respects all brand and boutique policies and procedures.
- Support with stock inventories.
- Support with set up and breakdowns at opening and closing of the boutique.
- Adhere with Visual Merchandising guidelines.
- Assists with special projects when requested.
- Undertake administrative tasks and stock room related tasks when it’s required.
Requirements
- A proven track record of successful achievement within a luxury retail environment
- A sale orientated and target driven background
- Excellent customer service credentials
- A strong communicator with empathy and good interpersonal competences
- Result and action oriented with strong entrepreneurial mind-set
- Fluent in English (additional languages are beneficial)
Location
- London
Work Type
- Retail
About the Company
- Cartier is founded on audacity and passion, embracing a bold, pioneering spirit for over 170 years.
- The company has over 9000+ colleagues of 105 nationalities united by a shared independent spirit and commitment to excellence.
- Cartier strives to continuously enrich its heritage by pushing the boundaries of creativity.
- Cartier is proud to employ talents from diverse backgrounds, experiences, and identities, believing that diversity and inclusion empower creativity and knowledge.
- Cartier offers exciting opportunities for professional and personal growth in a supportive environment.
- Cartier recognizes the richness diversity brings and embraces a workplace where differences can be leveraged.
Equal Opportunity
- We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.
- We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.
- We continue to work towards creating a workforce that represents the diversity of our clients and our communities.