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About the Role
Join Van Cleef & Arpels, a High Jewelry Maison, and contribute to developing and transmitting expertise in an enchanting and creative environment. You will be surrounded by passionate experts and contribute to projects that allow our Maison to reinvent itself.
Responsibilities
- Steer the growth of your boutique in terms of sales, client satisfaction, and team development.
- Offer an outstanding in-store experience while embodying Maison values.
- Manage the team along with setting individual objectives and priorities, ensuring boutique targets are achieved.
- Introduce the Maison universe, its history, creations, and sources of inspiration.
- Promote the Maison across local communities.
- Drive customer service activities, making sure we offer an outstanding in-store experience.
- Build a complementary team, coach team members, follow-up improvement, recruit new profiles, and nurture the team’s knowledge and positive mindset.
- Supervise boutique operations and back-office activities, ensuring policies are respected and growing operational excellence.
Requirements
- Proven managerial experience.
- Entrepreneurial mindset.
- Audacious, curious, positive, flexible, organized, and reliable.
- Passion about sharing experience to develop and inspire your team.
- Strong communication and interpersonal skills.
- Result and client-driven to achieve excellence.
Benefits
- Employee career development is at the heart of our ambition.
- Immersed in our enchanting world with trainings on our history, know-how and creations.
About the Company
- A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment.
- We are proud to hire talents from many different backgrounds and experiences.
- We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.