Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Post-Secondary Success Coordinator role.

Rezi rewrites your resume against Booker T Washington Community Service Center's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Post-Secondary Success Coordinator posting at Booker T Washington Community Service Center — free, in seconds.

About the Role

Booker T. Washington Community Service Center (BTWCSC) seeks a reliable, collaborative, and results-driven Post-Secondary Success Coordinator to support high school, post-secondary, and Transitional Age Youth (TAY) participants in their transition to college, career training, employment, or independent living. This role is responsible for shaping and carrying out BTWCSC's post-secondary vision by designing and delivering programming that supports young people navigating life after high school, ensuring they have access to opportunities, belonging, persistence, and long-term success.

Responsibilities

Support TAY in pursuing post-secondary pathways: college enrollment or re-enrollment, workforce entry, vocational training, credential programs, paid internships, and independent living readiness.
Provide individualized planning for non-matriculated TAY emphasizing employment readiness, career exploration, life skills, and stabilization supports.
Assess participants' strengths, interests, academic or work history, and barriers to build realistic, strengths-based action plans.
Conduct regular check-ins to track milestones such as GED completion, job placement, credential attainment, or re-engagement in education or training.
Coordinate crisis response and ongoing support with families, Property Management, and community partners when challenges arise.
Collaborate with Youth Programs and BSAFE teams to align goals, coordinate interventions, and ensure consistent support.
Develop and facilitate a college and career readiness curriculum covering applications, pre-college testing, financial aid, scholarships, job readiness, and life skills.
Support youth in understanding testing requirements, registering for exams, accessing fee waivers and accommodations, preparing for tests, and interpreting scores.
Plan and lead local and out-of-state college visits, corporate tours, and career exploration experiences.
Maintain current resources on transferable credits, post-secondary programs, testing requirements, scholarships, internships, and employment opportunities.
Build and maintain relationships with post-secondary institutions, partner programs, and college access organizations.
Sustain partnerships with colleges, universities, trade organizations, apprenticeship programs, and CBOs to expand culturally safe engagement opportunities.
Collaborate with high schools, counselors, and external programs to support shared students.
Serve as a liaison between students, families, schools, and post-secondary institutions, minimizing language, cultural, and systems-based barriers.
Help students identify and apply for scholarships, grants, and financial aid.
Provide case management, referrals, and job placement assistance.
Maintain ongoing contact with Continued Post-Secondary Students to support persistence and track outcomes.
Identify barriers to matriculation and provide continued advising for youth not immediately matriculated.
Educate caregivers on post-secondary planning, financial aid, and college systems.
Conduct regular parent/guardian check-ins and facilitate family workshops and information sessions.
Participate in parent-teacher and IEP meetings alongside student support teams when appropriate.
Maintain accurate participant data, case notes, and outcomes in BTWCSC's systems.
Track outcomes and contribute to grant and funder reporting.
Attend required program, department, and agency-wide meetings and trainings.
Perform other duties as assigned in alignment with BTWCSC's mission and youth development goals.

Requirements

High school diploma or equivalent required.
At least two years of relevant experience working with youth or young adults in school-based programs, afterschool settings, college access initiatives, workforce development, housing-based services, or nonprofit social services.
Experience supporting first-generation college students, transitional age youth (TAY), or system-impacted youth is highly valued.
Demonstrated understanding of the distinct needs, barriers, and strengths of youth from historically marginalized communities, including communities of color, grounded in a culturally responsive and strengths-based approach.
Ability to plan, coordinate, and facilitate post-secondary readiness activities.
Strong verbal and written communication skills.
Proven ability to build and sustain trusting, professional relationships with youth, families, colleagues, volunteers, and external partners.
Excellent organizational skills and strong attention to detail.
Able to manage multiple priorities, track participant progress, and complete case notes, reports, and documentation accurately and on time.
Ability to work collaboratively as part of a team while also exercising independent judgment.
Emotional maturity, professionalism, integrity, and sound judgment.
Comfortable working in a fast-paced, dynamic environment and adapting programming and supports to meet youth needs.
Proficiency in Microsoft Office and Google Workspace.
Ability to learn and consistently use data systems for tracking and reporting outcomes.
Ability to read, understand, and complete a range of forms, reports, and compliance documentation.
Willingness and ability to take part in off-site activities, college visits, and occasional evening or weekend events.
Commitment to complying with all organizational policies related to safety, professional conduct, and substance-free work hours.

Skills

College and career exploration
Financial aid guidance
Life skills development
Goal-setting workshops
Microsoft Office
Google Workspace (Docs, Sheets, Forms, email)
Data systems for tracking and reporting outcomes
CPR/First Aid certification (or ability to obtain)
Food Safety/ServSafe certification (or ability to obtain)
Familiarity with CDF Freedom School model
Familiarity with culturally responsive teaching
Familiarity with literacy intervention models
Experience working in community-based organizations
Experience working in expanded learning programs
Bilingual skills (English/Spanish) a plus

Location

San Francisco, CA

Work Type

Full-Time
In-Person
On-site

Experience Level

Associate's or Bachelor's degree preferred
2+ years of relevant experience

Education Level

High school diploma or equivalent
Associate's or Bachelor's degree in education, social work, counseling, human services, or a related field strongly preferred

Salary/Compensations

$75,000 to $80,000

Benefits

100% employer-covered health, dental, and vision benefits
Paid time off, including 15 days of vacation, holidays, and Center seasonal breaks/closures
Workers’ compensation coverage
Employee Assistance Program (EAP)
Monthly wellness benefit after 90 days
Access to daily hot meals and snacks
Commuter benefits after 90 days
Life and disability insurance
401(k) retirement plan with a 4% employer match
Professional development opportunities

About the Company

Booker T. Washington Community Service Center (BTWCSC) is one of the Bay Area’s oldest Black-led, Black-serving nonprofit organizations, with 106 years of service to San Francisco.
A beacon of Black joy and self-determination, BTWCSC has nurtured over five generations of Black San Franciscans.
BTWCSC stands embedded as an anchor institution, fostering intergenerational bonds and working in solidarity with allied communities to reform and reimagine a more inclusive San Francisco.
BTWCSC prioritizes serving the Black community, and welcomes all individuals from all cultures and ages.
BTWCSC is one of the few urban spaces where anyone in the community can access comprehensive services, ranging from a hot meal to childcare, academic support, and senior services.
The youth department is informed by the Children’s Defense Fund (CDF) Freedom School® model.
Youth programming centers identity development, critical consciousness, leadership, and collective responsibility.

Equal Opportunity

BTWCSC is an Equal Opportunity Employer committed to hiring a diverse workforce.
All employment decisions are based on qualifications and merit, without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other protected status.
In accordance with the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.