HVAC Parts and Supplies Territory Manager at ROBERT MADDEN INDUSTRIES LTD | Austin, TX, US | Rezi

HVAC Parts and Supplies Territory Manager at ROBERT MADDEN INDUSTRIES LTD

HVAC Parts and Supplies Territory Manager

ROBERT MADDEN INDUSTRIES LTD · Austin, TX, US

1 months ago

HVAC Parts and Supplies Territory Manager

ROBERT MADDEN INDUSTRIES LTD · Austin, TX, US

a month ago
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About the Role

The Parts and Supplies Territory Manager for the Central Texas-Austin market plays a crucial role in driving sales, fostering client relationships, and expanding business opportunities within a specific geographic area. This role requires technical knowledge, sales skills, and interpersonal abilities to effectively serve clients' HVAC needs and contribute to the company's growth. They work with HVAC equipment distributors, contractors, and other relevant stakeholders to promote and sell HVAC parts and supplies. The primary focus is to provide updates on product and price increases and training on product knowledge. The manager should work to obtain more business through the stockroom.

Responsibilities

  • Actively identify potential clients, distributors, and contractors within the assigned territory.
  • Develop strategies to expand the customer base and increase HVAC parts and supplies sales.
  • Build and nurture strong relationships with existing clients to ensure customer satisfaction and retention.
  • Understand client needs and provide solutions to address their HVAC parts and supplies requirements.
  • Make deliveries to customers when the circumstance arises.
  • Maintain a deep understanding of the HVAC parts and supplies offered by the company.
  • Communicate various product features, benefits, and applications to clients and prospects.
  • Stay updated on industry trends, competitor activities, and market conditions within the HVAC industry.
  • Use market information to adjust sales strategies and identify opportunities for growth.
  • Conduct product presentations and demonstrations for clients, distributors, and contractors.
  • Showcase how specific HVAC parts and supplies can improve efficiency, performance, and overall project outcomes.
  • Provide accurate and competitive pricing quotes to clients for HVAC parts and supplies.
  • Negotiate pricing and terms to close sales deals.
  • Quote special bulk pricing.
  • Work closely with internal teams, such as customer service, technical support, and logistics, to ensure smooth order processing, delivery, and after-sales support.
  • Prepare regular sales forecasts, reports, and updates for management.
  • Track progress, identify improvement areas, and make informed business decisions.
  • Work with vendors to set up in-store training and/or at the customer’s location.
  • Run reports to identify customers who have fallen off in sales and/or identify items they may be buying from a competitor.

Requirements

  • Strong knowledge of HVAC systems, parts, and supplies.
  • Excellent communication and interpersonal skills.
  • Sales and negotiation skills.
  • Ability to build and maintain relationships with diverse clients.
  • Analytical and problem-solving abilities.
  • Self-motivated and results-oriented.
  • Time management and organizational skills.
  • Excellent computer and writing skills, including high proficiency in MS Office, emphasizing Excel.
  • Strong ERP skills, preferably in Epicor Prophet 21.

Skills

  • HVAC systems knowledge
  • Parts and supplies knowledge
  • Sales
  • Business development
  • Client relationship management
  • Product knowledge
  • Market research
  • Product presentations
  • Product demonstrations
  • Quoting
  • Pricing
  • Negotiation
  • Collaboration
  • Forecasting
  • Reporting
  • Vendor relations
  • MS Office proficiency
  • Excel proficiency
  • ERP skills

Location

  • SAUS - AUSTIN, TX

Work Type

  • Full-time

Salary/Compensations

  • Undisclosed

About the Company

  • Robert Madden Industries, LTD. is a family-owned heating and air conditioning wholesale distributor offering Carrier, Bryant, Payne, and Day & Night equipment, along with a wide selection of parts and supplies.
  • Since 1979, the company has grown to serve customers across Texas, Oklahoma, and Arkansas while maintaining the personal, family-oriented culture it was founded on.
  • With more than 40 years in the industry, Robert Madden Industries combines the resources and reach of a larger organization with the relationships and service of a family-owned business.